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Bassett Home Furnishings
Houston
15305 Katy Freeway
Houston,  TX  77094

(281) 616-5479

Store Hours
Mon-Sat: 10-8
Sun: 12-6


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225
Customer Reviews
4.47 out of 5 stars
Bassett Home Furnishings
15305 Katy Freeway
Houston
TX
77094
(281) 616-5479
4.47 225
    9/10/2015 • Dorothy

    Everything!

    8/17/2017 • Deidra

    Customer did not leave a comment.

    11/6/2015 • Paula

    What a great experience! Let me first start with my sales lady, April. She was wonderful. We are sending...

    11/1/2017 • Stephanie

    Customer did not leave a comment.

    5/11/2016 • Najeeb

    Customer did not leave a comment.

    10/26/2016 • Evelyn

    Customer did not leave a comment.

    10/19/2017 • Cheryl

    The furniture is well made and beautiful. However, my favorite part was the friendliness of the...

    7/3/2016 • Brian And Jeann

    Everything

    9/10/2015 • Mary Anna

    JUDY, MY SALESPERSON, WAS ABSOLUTELY WONDERFUL! SO VERY KNOWLEDGEABLE AND PROFESSIONAL WITH A REALLY FUN...

    6/23/2016 • Richard

    Great customer service during and after the sale.

    2/19/2015 • Larry & Jane

    The furniture is of excellent quality and just what we wanted. Our delivery experience couldn't have...

    2/13/2015 • Phil

    We could choose what we wanted and customize with fabric choices.

    11/4/2017 • Marisa

    Customer did not leave a comment.

    9/3/2015 • Janet

    better quality for price than most

    7/28/2016 • Ben & Valerie

    Customer did not leave a comment.

    10/18/2016 • Diana

    Customer did not leave a comment.

    1/12/2016 • Maria

    Customer did not leave a comment.

    5/25/2016 • Joe

    Good customer service / delivery correspondence was excellent.

    5/4/2017 • Liz

    We didn't have home delivery, we picked up the couch ourselves.

    11/4/2016 • Marsha

    Customer did not leave a comment.

    3/4/2016 • Mary

    courteous and pleasant - did not like the white felt pads delivery people put on bottom of furniture -...

    1/29/2016 • Nancy

    The delivery was great! Very nice and it their experience was obvious.

    9/23/2016 • Billy

    Customer did not leave a comment.

    4/9/2015 • Melanie

    Willingness to be helpful and offer suggestions. Kept me informed of the process of customizing and...

    7/14/2017 • Yue

    Customer did not leave a comment.

    1/23/2015 • Melissa & Frank

    The sales person was very patient in taking us to various locations for furniture selections. She was...

    4/21/2016 • Ann

    Customer did not leave a comment.

    2/26/2017 • William

    Customer did not leave a comment.

    5/23/2016 • Smita

    As a first time buyer our experience has been super, and we are looking forward to buying from Bassett...

    4/9/2015 • Amy

    Built solid furniture.

    7/27/2017 • Stephen

    Accommodated our delivery availability. Thanks!

    1/14/2016 • Kent

    Your staff did an awesome job of explaining, and answering all of the questions we had about the leather...

    5/11/2016 • John

    Customer did not leave a comment.

    2/9/2017 • Richard

    Everything - from initial sales visit, design of a custom sofa, to flexibility with a delivery date. The...

    10/8/2015 • Suhail

    expertise in selecting fabric and the design process with the sales staff

    11/14/2016 • Andre & Alessia

    Customer did not leave a comment.

    6/8/2015 • Luis

    Quality.

    4/15/2016 • Asia

    Customer did not leave a comment.

    7/28/2016 • Colleen

    Customer did not leave a comment.

    11/23/2016 • Stacey

    Customer did not leave a comment.

    8/5/2016 • Jeffrey

    Customer did not leave a comment.

    10/11/2017 • Frank

    Stayed after closing. Very friendly and helpful with decorating questions.

    9/21/2017 • Richard

    The experience at basset was excellent!! The staff is very friendly and the products are amazing. There...

    4/30/2015 • Lisa

    Customer did not leave a comment.

    7/19/2017 • Kelley

    Customer did not leave a comment.

    4/12/2015 • Maxeine

    Customer did not leave a comment.

    9/11/2015 • Elaine

    Had trouble with my phone and did not get message when truck initially arrived. I was very grateful when...

    2/18/2015 • Barbara

    Customer did not leave a comment.

    9/2/2017 • Denise

    Provided guidance and direction

    3/21/2016 • Matthew

    Customer did not leave a comment.

    9/23/2017 • Richard

    Customer did not leave a comment.

    8/11/2016 • Carolyn

    Proactive notification about upcoming sales. Very courteous and helpful in showroom without any...

    10/28/2015 • Daniel

    The sales representative and in-store staff kept me fully apprised of delivery dates and/or changes...

    8/13/2015 • Kris

    Customer did not leave a comment.

    4/21/2016 • Fawad

    Customer did not leave a comment.

    6/4/2015 • Jane

    Salesperson in store listened to what I wanted to see, showed me pieces to select from and was not...

    2/14/2016 • Richard

    Had nice quality furniture and good customer service.

    8/15/2016 • John & Jamie

    The customer service that Nancy Robichaux provided was stellar! She was extremely patient and very...

    7/16/2017 • Barbeau

    Customer did not leave a comment.

    1/25/2017 • Briana

    Customer did not leave a comment.

    10/27/2015 • Harold

    The sales person, LeAnn Heastie was wonderful. She worked with us from the beginning to the end. Had...

    3/21/2015 • Christopher

    Everything

    2/13/2015 • George

    Everything was outstanding... good team

    3/19/2015 • Kathy/John

    Customer did not leave a comment.

    5/25/2016 • Ken & Karen

    Very helpful staff....Judy was easy to work with ...very knowledgeable and made some really great...

    3/19/2015 • Encourager

    Customer did not leave a comment.

    10/11/2017 • Madalyn

    I was not happy with my purchase initially but Bassett fixed the problem and now we are very happy with...

    5/12/2017 • Sally

    We picked up our order. It was ready when they said it would be. it was a very pleasant experience.

    7/9/2015 • Kirk

    Sales person was honest about not being able to give the on-line sales price. Did not try to sell us...

    12/7/2015 • William & Linda

    good selection and variety for customisation

    4/29/2015 • Bridget

    Sales staff was amazing & very patient to help us find the perfect kitchen table. The set up and...

    1/10/2017 • Jose

    Customer did not leave a comment.

    1/5/2017 • Ronnie

    Customer did not leave a comment.

    8/7/2015 • Patricia

    The guys in the warehouse where I picked up my ottoman were extremely courteous and very...

    10/3/2016 • Dana

    I had a great experience from receiving assistance from a Sales Associate in the store to the delivery....

    10/24/2015 • Daniel

    Customer service and desire to meet the customer's expectations were high quality. Though there were...

    6/25/2017 • Debra

    Sales staff went above and beyond to accommodate me on the sale.

    1/11/2015 • Ronald

    Fay Pirooz provided excellent design assistance/customer service

    11/17/2017 • Yolanda

    Customer did not leave a comment.

    5/28/2015 • Carol

    My daughter came with me to the Katy,TX Basset, me knowing what I was going to order after looking on...

    9/1/2016 • Walt & Claudia

    Customer did not leave a comment.

    11/23/2016 • Sean

    Judy was absolutely amazing! We appreciate how she took the time to really help us figure out exactly...

    4/13/2016 • Margaret/Mauric

    Great quality, very nice and helpful sales lady(Fay) and delivery was on time to the minute. Thank you!!

    6/2/2016 • Asia

    Customer did not leave a comment.

    4/20/2017 • Leah

    Jerry has been a huge help anytime we need anything. He is always available and is patient when I ask a...

    7/2/2015 • Jason & Allison

    Customer did not leave a comment.

    10/26/2016 • Sheridan

    Customer did not leave a comment.

    7/5/2017 • Theresa

    What you did well was Listen. Judy Gillespie (my sales associate) really listened to me and helped me...

    7/7/2017 • Pamela

    From the moment we entered the store, everyone was friendly and helpful. We did not feel any pressure...

    1/29/2016 • Margaret

    Customer did not leave a comment.

    2/23/2017 • Linda

    Judy Gillespie was wonderful! She was so very patient with me while I tried to decide what I wanted to...

    5/11/2016 • Liz

    Customer did not leave a comment.

    11/18/2016 • Robert

    Sales personnel were exceptional in determining our needs.

    2/8/2017 • Kasondra

    Thank you so much for setting the bar so high. I visited numerous stores prior to visiting Bassett....

    1/13/2016 • Matt & Cathy

    Customer did not leave a comment.

    2/19/2015 • Joan

    Your customer service is excellent! So far I'm really pleased with your product.

    6/22/2017 • Michelle/Sean

    I still am waiting on a chair and pillows but so far the service has been great.

    2/24/2017 • Kuen

    Customer did not leave a comment.

    12/15/2016 • Angela

    I loved how the in store rep helped me design the layout of my living room furniture. The quality of...

    12/29/2016 • Adriana

    Customer did not leave a comment.

    5/5/2016 • Bridget

    Judy Gillespie - my sales consultant was excellent! She came to my home and helped me coordinate fabric...

    6/16/2016 • Jennifer

    My sales rep was AWESOME! There was a delivery delay that concerned me and he immediately handled it and...

    6/4/2016 • Delia

    Customer did not leave a comment.

    7/17/2016 • Laura

    Liz, our salesperson, was very responsive and professional.

    8/25/2017 • Ali

    I am very satisfied with the services overall and the product. Everyone at the store is great. I worked...

    10/6/2016 • Denise

    Customer did not leave a comment.

    2/2/2017 • Jadranka

    Good and quality furniture

    10/8/2015 • Tamma

    Customer did not leave a comment.

    4/13/2016 • Gracia

    Delivery was on time. Assembly was fast and perfect. I'm very pleased.

    11/2/2017 • Cheryl

    I really like the friendly and knowledgeable staff. I worked with Judy Gillespie and she was...

    8/27/2015 • Marylu

    We were pleased to be able to take home samples of fabric to view in our family room. It helped us...

    4/2/2015 • Gary And Lori

    April Romig is an amazing sales person! She went up and beyond helping us out. She listened to what we...

    2/13/2015 • Kristi

    I loved the whole experience. We like your style of furniture throughout the entire store, not just one...

    9/10/2015 • Gigi & John

    Customer did not leave a comment.

    7/27/2016 • Addie

    Customer did not leave a comment.

    7/9/2015 • Patricia

    Very pleasant experience with sales. April was warm, friendly and professional. Really appreciated...

    10/9/2015 • Phyllis

    Communication between purchase and delivery was great.

    7/21/2016 • Mercedes

    The description in your website was accurate, sales person was very helpful and the delivery was on...

    3/4/2015 • Dawn

    Love the service I received from Gita Khalili. She was so helpful in purchasing my couch (which I love)...

    8/18/2016 • Lynne

    Everything! Love your customer service. I received the wrong extra fabric on Saturday. The store...

    3/26/2015 • Norma

    You provided a good made-in-America product that was exactly as I ordered it and the sofa came sooner...

    7/2/2015 • Imara

    From sales to delivery it was a very professional . The only downfall is explaining better the buying...

    11/10/2015 • Susan & Scott

    The sales associate, Judi, was awesome!! She offered great advice and did so in a non pushy manner....

    12/30/2016 • Jeremy & Ashley

    Customer did not leave a comment.

    2/11/2016 • Emma

    Customer did not leave a comment.

    10/8/2015 • Evonne

    My sales person, Fay Pirooz, was very nice & knowledgeable. Even though we shopped in the Clearance...

    5/25/2017 • Niccole

    I loved working with Judy Gillespie. She followed up with all my questions and helped me design a...

    10/5/2017 • Michael

    Quick acknowledgement of the damaged product. However, have not received a solution yet. Final level of...

    3/29/2016 • Walt

    We appreciated the knowledge and assistance that the sales staff shared with us. She helped us to...

    2/27/2017 • Douglas

    Customer did not leave a comment.

    11/20/2015 • Mary Anna

    Judy Gillespie is a rop notch professional with an award winning personality and knowledgeable about...

    10/6/2015 • Joanne

    The sales associate helped me arrive at a decision. I had already formed an idea of what I wanted, but...

    7/9/2015 • Kathy/John

    Customer did not leave a comment.

    10/8/2015 • Ken & Sharon

    Sales associate Nancy Robichaux was outstanding. She was patient, courteous, and a pleasure to work...

    11/19/2015 • Ralph

    Customer did not leave a comment.

    10/6/2016 • Marie

    Customer did not leave a comment.

    12/9/2015 • Terri

    We are so happy with the entire experience with Bassett Furniture. Judy Gillespie was FANTASTIC and so...

    6/22/2015 • Holly

    We had a hard (terrible) time trying to order online, but our local Bassett was able to get our order...

    9/1/2016 • Denise

    Customer did not leave a comment.

    12/18/2015 • Katie

    The two delivery guys, I believe their names were Ricky & Ismail, were great! I'm sorry if I got...

    9/16/2016 • Angela

    Customer did not leave a comment.

    4/8/2016 • Richard

    Customer service after the sale to get my remaining items and fix thing that needed attention.

    9/1/2016 • Evelyn

    Customer did not leave a comment.

    6/8/2016 • David

    I really appreciated being able to be at work and have the delivery people calling me 30 min ahead so I...

    7/19/2017 • Mary

    Omgosh I LOVE my Compass dining table! The delivery was way faster than I expected.

    8/7/2015 • Amy

    Fay our sales consultant was extremely helpful in helping us choose the fabric for the pillows for our...

    9/29/2015 • Janet

    Quality for price

    6/20/2015 • Efren

    Sales support and communication with the staff delivering the products

    3/3/2017 • Marie

    Customer did not leave a comment.

    2/6/2015 • Tina

    Customer did not leave a comment.

    8/20/2015 • Mary

    April at the Katy Freeway store was great. So were the delivery guys.

    3/19/2015 • John

    Customer did not leave a comment.

    1/23/2015 • Lisa

    Customer did not leave a comment.

    11/7/2016 • Craig

    Customer did not leave a comment.

    10/21/2017 • Clarence

    We were so pleased with our sales person and his help. Our furniture arrived sooner than expected (thank...

    5/26/2017 • Veronica

    Your home delivery gentleman went above and beyond. They helped move an old sofa to a second floor. It...

    3/9/2017 • Shylo

    Everything was perfect. I appreciated that our sales person left us alone on the floor to look around...

    7/27/2017 • Christine

    Provided us the opportunity to purchase beautiful, unique/custom furniture for our new home

    10/23/2016 • Laveda

    Customer did not leave a comment.

    5/11/2017 • Hope

    My shopping experience was fun! Nancy Robichaux was my design consultant. She made the whole experience...

    10/1/2015 • Carolyn

    Delivery was very fast. Product was great.

    5/5/2016 • Bridget

    Judy Gillespie - my sales consultant was excellent! She came to my home and helped me coordinate fabric...

    8/28/2015 • Barbara & Don

    Customer did not leave a comment.

    11/9/2015 • Cindy

    I was really impressed with the Customer Service from April to the delivery. We were well informed as to...

    3/11/2015 • Mary Ann

    Customer did not leave a comment.

    1/7/2015 • Kristen

    Customer did not leave a comment.

    9/5/2015 • Janice

    I am very pleased with the furniture store selections.

    6/22/2017 • Chuck & Liz

    We had a pleasant experience due to no hassles. There was a quick turnaround from purchase to delivery....

    2/9/2017 • Judy & Jim

    Our salesperson - Debbie Youngblood(sp) was excellent and a joy to work with.

    11/2/2015 • Karen

    Salesperson- Judy - was exceptionally helpful. The delivery crew was courteous and went out of their way...

    7/19/2017 • Linda

    My custom furniture was delivered in 30 days as promised. I was very pleased with that. Excellent...

    3/11/2015 • Gregory

    No high pressure. Attentive. Good price (Sale). Delivery was great. Professional and courteous.

Read All Reviews for this Store
225 Customer Reviews
4.47 out of 5 stars



1-50 OF 225 CUSTOMER REVIEWS
sorted by date

Yolanda
Houston, TX
11/17/2017
Customer did not leave a comment.

Marisa
Houston, TX
11/4/2017
Customer did not leave a comment.

Cheryl
Houston, TX
11/2/2017
I really like the friendly and knowledgeable staff. I worked with Judy Gillespie and she was exceptional! Also, my delivery experience was very good. The two men were very personable and did their work quickly.

Stephanie
Houston, TX
11/1/2017
Customer did not leave a comment.

Clarence
Houston, TX
10/21/2017
We were so pleased with our sales person and his help. Our furniture arrived sooner than expected (thank you) and the men who came to deliver were really, really great. They were friendly, congenial and handled the furniture with ease.. Should we need additional furniture, we will certainly visit Bassett again.

Cheryl
Houston, TX
10/19/2017
The furniture is well made and beautiful. However, my favorite part was the friendliness of the personnel at the Houston IH-10 location. I worked with Judy Gillespie and she was charming, thoughtful, helpful and talented. What more could I ask for. This was my first time buying from Bassett and I will shop there again. I just hope it will not be because my home flooded!

Remi
Houston, TX
10/12/2017
Delivered TV console twice and both times the product was defective and dusty and I had to clean it myself after paying over 2000$ for the product in addition to the other items we bought. The other items were beautiful. But am very disappointed about the console. And then second time the magnet on the door was ineffective and we called the store and was promised a same day call back by a technician. No call back. Very disappointed after all the money we have spent over the years.Thinking about sending the product back. Also I would recommend that the delivery staff(who were very nice) should have shoe covers.... I had to ALSO clean my floors after in addition the console. Not really acceptable!!!!! Sorry to be negative..... But our sales person Judy was LOVELY. Unfortunately it feels as though once you spend your money its as though there is not much care after.

Bassett Response:  
Remi, is happy with the service and the merchandise.

Frank
Houston, TX
10/11/2017
Stayed after closing. Very friendly and helpful with decorating questions.

Madalyn
Houston, TX
10/11/2017
I was not happy with my purchase initially but Bassett fixed the problem and now we are very happy with our purchase. Thank you!

Michael
Houston, TX
10/5/2017
Quick acknowledgement of the damaged product. However, have not received a solution yet. Final level of satisfaction will depend on a satisfactory resolution

Richard
Houston, TX
9/23/2017
Customer did not leave a comment.

Richard
Houston, TX
9/21/2017
The experience at basset was excellent!! The staff is very friendly and the products are amazing. There was so much to choose from but of course one item really stood out to us. We came in a Saturday to look around and fell in love with a sleigh bed frame. We came back the next day and Lauren Garcia helped us finalize this awesome bed. Lauren was the best to deal with and the delivery men were great!! We will definitely be back for more furniture!!

Belinda
Houston, TX
9/14/2017
I wanted quality so I chose Bassett. It has been very disappointing and not worth the money I spent. It took 4 weeks longer than what I was told and some things came broken and scratched. More time has passed and now my table has to be picked up to be repaired so its been a horrible experience. Never again. No one can even answer my question of what to use to clean my copper top table.

Bassett Response:  
The store has made several attempts to reach out to the customer with no luck.

Denise
Houston, TX
9/2/2017
Provided guidance and direction

Madalyn
Houston, TX
8/30/2017
We like the style of the furniture we chose however the padding on the upholstered footboard doesn't seem as smooth as the headboard. I am a little disappointed in the way it looks. Also, a doorframe was damaged when the workers were delivering our furniture :(

Bassett Response:  
We have spoken with the customer and scheduled a technician visit.

Ali
Houston, TX
8/25/2017
I am very satisfied with the services overall and the product. Everyone at the store is great. I worked with Nancy and she's awesome, very classy and gives the best advices.

Mark
Houston, TX
8/17/2017
Wrong footboard shipped from factory where caused additional 6 week delay in getting complete order delivered. Total time 3+ months is not satisfactory.

Bassett Response:  
We received the incorrect footboard from the vendor. We reacted and have delivered the correct footboard to the customer. The client is satisfied.

Deidra
Houston, TX
8/17/2017
Customer did not leave a comment.

Dickie
Houston, TX
8/10/2017
Customer did not leave a comment.

Bassett Response:  
We have reached out to the customer to better understand their experience.

Stephen
Houston, TX
7/27/2017
Accommodated our delivery availability. Thanks!

Christine
Houston, TX
7/27/2017
Provided us the opportunity to purchase beautiful, unique/custom furniture for our new home

Kelley
Houston, TX
7/19/2017
Customer did not leave a comment.

Mary
Houston, TX
7/19/2017
Omgosh I LOVE my Compass dining table! The delivery was way faster than I expected.

Linda
Houston, TX
7/19/2017
My custom furniture was delivered in 30 days as promised. I was very pleased with that. Excellent delivery crew. Thanks so much Bassett team.

Barbeau
Houston, TX
7/16/2017
Customer did not leave a comment.

Yue
Houston, TX
7/14/2017
Customer did not leave a comment.

Seema
Houston, TX
7/13/2017
I spent almost $20,000 for one purchase and have never been treated so poorly...anywhere. I've been involved with customer service most of my career and have never taken 1-2 weeks to respond to every phone call/email from a client in need of help. Your staff has taught me that Bassett doesn't care what happens after they get their money.

Bassett Response:  
This customer has been in direct communication with the store manager and the store is working with the customer to resolve her concerns. We will do everything in our power to make certain the issues are resolved and the customer is satisfied. Customer has been updated on last item which is area rug. Should be arriving within timeline.

Pamela
Houston, TX
7/7/2017
From the moment we entered the store, everyone was friendly and helpful. We did not feel any pressure to purchase which was very nice!

Lauren
Houston, TX
7/5/2017
Customer did not leave a comment.

Theresa
Houston, TX
7/5/2017
What you did well was Listen. Judy Gillespie (my sales associate) really listened to me and helped me get furniture that matched my vision.

Sharon
Houston, TX
6/29/2017
Customer did not leave a comment.

Bassett Response:  
This customer purchased in Katy, Texas. The customer was waiting on a direct ship area rug that was instock but then delayed. The customer was notified nd wanted to cancel the rug order. The customer came into the Katy store, spoke with the store manager. The customer ultimately decided to keep the area rug order and actually purchased more items.

Debra
Houston, TX
6/25/2017
Sales staff went above and beyond to accommodate me on the sale.

Chuck & Liz
Houston, TX
6/22/2017
We had a pleasant experience due to no hassles. There was a quick turnaround from purchase to delivery. Staff was very pleasant and accommodating.

Michelle/Sean
Houston, TX
6/22/2017
I still am waiting on a chair and pillows but so far the service has been great.

Veronica
Houston, TX
5/26/2017
Your home delivery gentleman went above and beyond. They helped move an old sofa to a second floor. It was a great that they offered to help since I have no one to help me move large furniture. This deed should not go unnoticed.

Niccole
Houston, TX
5/25/2017
I loved working with Judy Gillespie. She followed up with all my questions and helped me design a beautiful couch. I can't wait to receive my other orders

Sally
Houston, TX
5/12/2017
We picked up our order. It was ready when they said it would be. it was a very pleasant experience.

Hope
Houston, TX
5/11/2017
My shopping experience was fun! Nancy Robichaux was my design consultant. She made the whole experience fun and problem free. The guys who came to deliver our new sofa were so helpful!! They helped me move my other furniture and rug. I can't wait to purchase something else from Bassett.

Liz
Houston, TX
5/4/2017
We didn't have home delivery, we picked up the couch ourselves.

Leah
Houston, TX
4/20/2017
Jerry has been a huge help anytime we need anything. He is always available and is patient when I ask a million questions. Bassett clearly uses higher quality material and construction than your competitors. We know this furniture will last a lifetime. Thank you!

Shylo
Houston, TX
3/9/2017
Everything was perfect. I appreciated that our sales person left us alone on the floor to look around and checked in with us rather than pushed us into buying something. She was also very helpful with tips. The delivery guys were amazing. Very polite and speedy. My furniture was delivered and set up in record time. I was even given instructions for future moves. I will definitely be back!

Marie
Houston, TX
3/3/2017
Customer did not leave a comment.

Lemuel
Houston, TX
3/2/2017
We bought accent tables and were told they would be put together. When we went to pick up they were in boxes. Had to wait until they put together. Not very happy. Just bought a recliner and was told probably won't have for 30 days. Argh.

Douglas
Houston, TX
2/27/2017
Customer did not leave a comment.

William
Houston, TX
2/26/2017
Customer did not leave a comment.

Kuen
Houston, TX
2/24/2017
Customer did not leave a comment.

Linda
Houston, TX
2/23/2017
Judy Gillespie was wonderful! She was so very patient with me while I tried to decide what I wanted to do about colors, style, etc. I was uncertain about the direction I wanted to go and NEVER felt any pressure from Judy. Just the opposite...she encouraged me to take my time and think about the different possibilities she would present to me. As a result, I absolutely LOVE my final selections!!!! Judy is an asset to the Bassett organization and I was blessed to have her personal expertise in creating my beautiful living space!!!!!

Richard
Houston, TX
2/9/2017
Everything - from initial sales visit, design of a custom sofa, to flexibility with a delivery date. The delivery was seamless, only 20 minutes after the scheduled window, and a very quick setup. Everyone associated with Bassett could not have been nicer.

Judy & Jim
Houston, TX
2/9/2017
Our salesperson - Debbie Youngblood(sp) was excellent and a joy to work with.

Kasondra
Houston, TX
2/8/2017
Thank you so much for setting the bar so high. I visited numerous stores prior to visiting Bassett. Other stores were unable to provide the taste level and quality that I desire. Previous purchases from other stores have resulted in poor delivery, uncooperative management to accommodate my concerns, and furniture that did not hold up over the years. Thank you Bassett
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