Skip to Content
   
In Store Makeover Experts

Meet Our
Design Team

Bassett Home Furnishings
Raleigh
8201 Glenwood Avenue
Raleigh,  NC  27612

(919) 781-5161

Store Hours
Monday thru Saturday 10AM-8PM
Sunday 1PM-5PM

HGTV HOME™ Design Studio

Book a Design Appointment

643
Customer Reviews
4.35 out of 5 stars
Bassett Home Furnishings
8201 Glenwood Avenue
Raleigh
NC
27612
(919) 781-5161
4.35 643
    11/10/2016 • Bill And Kathy

    Customer did not leave a comment.

    11/23/2017 • Richard

    Customer did not leave a comment.

    8/18/2016 • Edward

    Everything! We absolutely love our new L-shaped sofa. Sales person was cordial, knowledgeable and...

    8/18/2016 • Cathy

    Patricia green great sales person, very helpful

    2/6/2016 • Ansel

    Donna was AMAZING. She took the time to learn what we liked. She really listened. She made us feel...

    8/10/2017 • Susan

    Kept in touch about delivery date updates.

    7/27/2015 • Kathryn

    Customer did not leave a comment.

    11/19/2015 • Rebecca

    Communication about my online order was timely and informative. The delivery crew was excellent:...

    7/15/2017 • Wanda

    Customer did not leave a comment.

    6/1/2017 • Cherly

    Can't say enough about Molli and Mary, they were so knowledgeable, helpful and fun.

    2/4/2016 • Suzanne

    Isabelle was wonderful at helping us choose our new furniture

    7/19/2017 • Angela

    Customer did not leave a comment.

    12/6/2016 • Lisa

    David Alston was absolutely amazing. Gave me confidence in every piece of furnishing I purchased. I am...

    6/16/2017 • Daniel

    Customer did not leave a comment.

    10/19/2016 • Myra

    Customer did not leave a comment.

    4/24/2015 • Betty

    Good communication.

    6/2/2017 • Matt & Marisa

    Izabella was great to work with, the delivery folks were pleasant and accommodating to my wife.

    5/11/2017 • Norman

    We did have to exchange two end tables because they were the wrong ones. Otherwise the experience was...

    7/7/2016 • Pete & Patrice

    We were extremely satisfied with our designer, Suzanne Herzog. She went above and beyond the call of...

    5/11/2017 • Terri

    Customer did not leave a comment.

    5/28/2017 • David

    We look forward to making future purchases. Your delivery crew were awesome. Great communication on...

    10/1/2015 • Janelle

    best pricing. follow up before and after delivery. up to date with status of custom chairs without...

    3/14/2015 • Frank

    Delivery

    6/11/2015 • Allison

    great to work with only put quality down to above adv bc there were many threads not cut on the...

    8/20/2016 • Cary

    Customer did not leave a comment.

    4/27/2017 • Jennifer

    My salesperson Terrye Johnson at the Glenwood Ave store in NC was AWESOME!!! I was worried about the...

    2/17/2017 • Tammy & Pete

    Customer did not leave a comment.

    3/21/2018 • Susan

    Customer did not leave a comment.

    4/6/2017 • Loretta

    Customer did not leave a comment.

    6/25/2015 • Mike & Eliza

    Customer did not leave a comment.

    11/21/2015 • Dana

    Sales associate was patient and helpful, despite my unruly children climbing all over the showroom!

    4/9/2015 • Rebecca

    Customer did not leave a comment.

    5/25/2017 • Nereida

    We have purchased twice from Bassett. Donna has been great each time. She knows her stuff!! We love...

    4/7/2016 • Rebecca

    Mary designed our room for us. She is so nice and professional! I've loved working with her. She...

    5/11/2016 • Jessica

    Customer did not leave a comment.

    4/1/2015 • Dennis & Susan

    You did stay in touch as there was a delay and error in my order. calling and emailing meto keep me up...

    3/29/2016 • Suzanne

    Customer did not leave a comment.

    3/6/2015 • Jory

    David at the Raleigh, NC location we bought our bed from was extremely friendly and helpful. We ordered...

    1/15/2018 • Sharon Michael

    Molli and Jason were incredible to work with. Every time we came in, they made themselves available,...

    2/10/2018 • Mary

    I don’t think that it should be necessary to block off a whole day for delivery. At...

    5/11/2017 • Marshall

    Terry was most helpful and patient in finding the couch and chair I had in mind. Delivery guys were...

    3/5/2015 • Dakota

    Customer did not leave a comment.

    5/19/2016 • Nancy

    Customer did not leave a comment.

    7/28/2016 • Robert

    Knowledgable sales staff that worked with us to get the couch we were looking for. It was ready when...

    11/27/2015 • Constance

    Customer did not leave a comment.

    11/10/2017 • Wendell

    Assisting with decisions on materials without persuading. Follow through of sending material swatches....

    11/9/2016 • Joshua

    Customer did not leave a comment.

    12/21/2017 • Judith

    I have purchased numerous home furnishing items from Bassett for two different homes. The quality of the...

    6/9/2017 • John

    Customer did not leave a comment.

    10/27/2017 • Susan

    Our sales gal Isabella is awesome!!! Furniture delivery guys are so professional. My husband said they...

    4/28/2016 • Joanne

    Customer did not leave a comment.

    8/5/2016 • Todd

    I contacted an associate at your Raleigh, NC store after determining I couldn't avoid a $150 delivery...

    8/20/2015 • Mitch

    Customer did not leave a comment.

    11/15/2017 • Freddy

    My salesperson Scott Webber was a tremendous help to me. The quality of our NC made furniture far...

    3/18/2016 • Mary Sue

    Customer did not leave a comment.

    4/3/2016 • Mary

    Customer did not leave a comment.

    6/4/2015 • Howard W

    Customer did not leave a comment.

    8/13/2015 • Kristin

    Sales associate wasn't pushy in the showroom - let us walk the store and then ask questions about...

    2/18/2015 • Jon

    Customer did not leave a comment.

    2/11/2016 • Cecil

    Customer did not leave a comment.

    7/20/2017 • Brian

    Jameeka Bland provided great customer service with design selections for my dresser, nightstands, and...

    3/11/2015 • Pat

    Making shopping a pleasant experience.

    12/29/2017 • Nancy

    Everything was a very positive experience!!!

    8/28/2015 • Brian

    Customer did not leave a comment.

    3/8/2018 • Marilia

    Customer did not leave a comment.

    11/17/2015 • Peter

    My entire experience -- from my purchase to the financing to the delivery -- was professional and...

    5/25/2017 • Joel

    This is the message with a photo that we sent to Dave Foster our sales person. Dave Thanks for our...

    9/10/2015 • Peter

    Customer did not leave a comment.

    11/23/2016 • Rhonda & Mason

    Customer did not leave a comment.

    11/23/2016 • Emily

    Customer did not leave a comment.

    9/26/2017 • Diane & Tom

    Donna foster was fantastic salesperson!

    3/2/2017 • George & Nancy

    Kept us informed on the order.

    3/12/2016 • Gary

    Customer did not leave a comment.

    12/17/2015 • Brian

    We has very specific needs and dimensions to work with and the sales staff worked closely with us to...

    6/2/2017 • Beverly

    Customer did not leave a comment.

    6/29/2016 • James & Shirley

    You had the furniture delivered when scheduled and within the expected timeline. We are completely...

    2/18/2015 • Ann

    Your delivery people are the best I have ever had deliver furniture. Your store manager gave us...

    1/28/2015 • Alan And Nicole

    The whole process, from sales, communication before delivery, delivery and also after sales service was...

    2/21/2018 • Joe

    Customer did not leave a comment.

    11/18/2016 • Malathia

    Working with us to understand our needs, tailoring solutions that fit our tastes, and working with us...

    3/17/2016 • Brooke

    Customer did not leave a comment.

    1/3/2018 • Lisa

    Delivery, customer service

    5/11/2017 • Willie

    Great help in finding furniture that best fit the room space. Also great help in coordinating colors....

    2/11/2016 • Powell

    Delivery folks were great. Sofa was wet on side and front. Driver said not acceptable and notified...

    3/4/2017 • Terri

    Picked up mirror at store

    5/4/2016 • Debbie

    I love the quality and appearance of my sofas. David, at the Raleigh store, was most helpful and...

    1/15/2016 • Jim

    Delivery was done well.

    2/6/2016 • Susan

    Accommodating, personable staff; quality of furniture; on-time delivery

    8/18/2016 • Cathy

    Patricia green great sales person, very helpful

    3/18/2016 • Kristin

    My sales associate was Izabella Faulkner at the Raleigh NC location. She was a pleasure to work with and...

    6/16/2016 • Anna

    Customer did not leave a comment.

    12/14/2017 • Nereida

    We have worked with Donna over many of our furnishings and we are very happy with her and all her help...

    6/1/2017 • Carl

    Pam Ericson is the best

    3/15/2018 • Emily

    Scott Webber was an exceptional sales and interior design staff member. He spent time with me making...

    11/2/2017 • Philip

    Customer did not leave a comment.

    5/4/2017 • Mark

    Customer did not leave a comment.

    8/7/2015 • Sarah

    Customer did not leave a comment.

    12/28/2017 • Marc

    Customer did not leave a comment.

    2/26/2015 • Faye

    Customer did not leave a comment.

    5/1/2015 • Cecil

    Everything

    1/6/2016 • Cynthia

    Excellent products for the price. Have purchased several items here and plan to buy more in the future....

    1/30/2015 • Gretchen

    The salesman was very nice and very knowledgeable. The sofa is wonderful!

    2/19/2016 • Don & Carol

    Customer did not leave a comment.

    5/11/2016 • Jennifer

    Customer did not leave a comment.

    2/2/2017 • Wendy

    Customer did not leave a comment.

    7/13/2016 • Ric

    I had a fantastic experience from start to finish. I was just going to buy a few things as I was unsure...

    2/27/2015 • Ralph

    The in-store sales experience with David has been superb. There is no pressure, but he is always ready...

    8/16/2016 • Bonnie

    Thanks to everyone! The delivery guys were awesome. Never touched anything bringing that big...

    7/7/2016 • Brenda

    Once style of furniture had been decided, Scott was amazing helping me pick out fabric and an amazing...

    5/19/2017 • Becky & George

    Customer did not leave a comment.

    2/18/2015 • Kyle

    The in store experience was impressive.

    4/13/2016 • Francis

    The communication throughout the process was excellent!! I was sent two emails letting me know when the...

    4/30/2015 • Debbie

    I think all of my experience with Bassett was what I expected as a customer, the way it should be! That...

    12/17/2015 • Kathy

    Customer did not leave a comment.

    1/30/2015 • Jennifer

    Enjoyed the complimentary design help. In addition, I felt the showroom was classy, organized, and...

    11/18/2016 • Michael

    The design group was great and took the time to let us think about our choices. Delivery was on time and...

    12/10/2015 • Kevin

    Customer did not leave a comment.

    12/16/2015 • Ronald & Olga

    You have a very knowledgeable sales staff.

    2/21/2018 • Erin

    Customer did not leave a comment.

    5/19/2016 • Ronnie

    Customer did not leave a comment.

    3/15/2018 • Dina

    Customer did not leave a comment.

    10/4/2017 • Susan

    Molli Young helped us design the perfect bed. The delivery team was outstanding particularly the men who...

    9/18/2017 • Gerald & Jane

    Molly was great and patient. She could have done a better job of following up and letting us know that...

    8/18/2016 • Jean

    You are in the process of correcting the problems with the furniture with little hassle. You design...

    2/10/2017 • Elizabeth

    Customer did not leave a comment.

    11/1/2017 • Linda

    Everything! Izabella our sales associate was so helpful (all 3 times we met with her while trying to...

    3/18/2016 • Hank

    Liz was great. She asked many questions and really guided me in the right direction

    1/28/2015 • Ginger

    Delivery services were superb, but the furniture had a very strong unpleasant odor, which is dissipating...

    8/27/2015 • Tom

    The entire process was easy. Everyone was professional and helpful.

    7/28/2016 • Ric

    Very happy with the whole process at Bassett from a knowledgeable and helpful sales person (Izabella) to...

    2/18/2017 • Thomas

    Customer did not leave a comment.

    3/12/2018 • Shadia

    My designer was excellent. I was surprised at the customer service though - i was quoted a different...

    8/23/2017 • Jessica

    Loved the in store experience and delivery was fast and professional.

    11/18/2016 • Bonnie

    Was very please with the whole process.

    9/1/2016 • Jay

    The entire process was easy and pain-free. The delivery was on time and very efficient. Thanks!

    6/1/2017 • Bridgett

    My sales lady was fantastic! She made the process and fun and I will return for other furniture in the...

    7/21/2016 • Richard

    Suzanne was fun and knowledgeable about bed and Temperpedic mattresses - did not rush - created a great...

    1/10/2018 • Jorge

    Customer did not leave a comment.

    9/6/2017 • Lloyd

    Customer did not leave a comment.

    9/27/2017 • Stephanie

    Customer did not leave a comment.

    4/30/2015 • Dan & Paula

    Customer did not leave a comment.

    1/3/2018 • Natalia & Dan

    Customer did not leave a comment.

    7/1/2017 • Tyler & Laurie

    Customer did not leave a comment.

    11/10/2016 • Janet

    Sales staff very helpful. Delivery people were exceptionally nice. The only problem is here is one piece...

    12/21/2017 • Sheila

    Customer did not leave a comment.

    2/8/2018 • Kathie

    I was rather disappointed with my sales experience as I had to contact her several times to order. Then...

    10/6/2016 • Kinnard

    Customer did not leave a comment.

    3/18/2016 • Karthi

    Pat, my designer and sales person was fantastic. She helped me past the close of the store at a time...

    9/1/2016 • Shauna & Josh

    From start to finish it was an amazing and easy order.

    9/20/2016 • Elizabeth

    The buying experience was pleasant.The sales associate was very helpful during the fabric selection...

    10/13/2017 • Sigrid

    Our shopping experience was positive and we feel like we got a decent deal. The delivery experience was...

    4/13/2017 • Titilayo

    Customer did not leave a comment.

    4/13/2017 • Becky & George

    Customer did not leave a comment.

    10/19/2016 • Helene

    I would have rated the Quality of Product Well Above Average but the recliner that was delivered to me...

    7/6/2016 • Melanie

    Good product, and sales person was knowledgeable, but not pushy. delivery by Zenith delivery was...

    5/11/2017 • Tom

    Customer service and delivery personnel were very professional

    5/28/2017 • David

    We look forward to future purchases at your store. Thank you for great customer service.

    12/6/2017 • Patricia

    customer service is excellent on all fronts. I found the designers helpful with my fabric choices and...

    9/16/2016 • Martha

    All the above!

    8/13/2015 • Diana

    Customer did not leave a comment.

    10/15/2015 • Laura & Neal

    Terrye was really nice. Delivery was on time (showed up early, actually) and the furniture was wrapped...

    9/3/2015 • Constance

    The salesman in store was wonderful. Scott Weber in Raleigh took his time to help us find exactly what...

    3/1/2018 • Joanna And Ray

    Customer did not leave a comment.

    10/22/2015 • Sam

    Customer did not leave a comment.

    3/1/2018 • Carrie

    Customer did not leave a comment.

    2/2/2017 • Megan

    Customer did not leave a comment.

    11/6/2015 • Dino

    It's a great couch! And Mary was awesome!

    10/14/2016 • Oneal

    The staff at Bassett made us feel like we were family not just a costumer. They answered all our...

    9/10/2015 • Vernon

    From our sales person(Dave Foster) to the delivery guys,very professional and very courteous. Thanks...

    4/15/2015 • Kirit

    Overall good quality and communications to customer

    5/21/2015 • Mike & Lisa

    Everything about this is amazing! Terrye in sales was awesome, she helped decorate our whole house!...

    2/17/2017 • Barbara

    stand behind products and correct any mistakes

    9/7/2017 • Deborah

    Customer did not leave a comment.

    12/22/2016 • Anita

    Everything. I had shopping for the entertainment console for quite awhile (at every place other than...

    2/15/2018 • Julie

    Delivery persons gave very good attention to detail. Good job!

    3/6/2015 • Rick

    Everyone was wonderful to work with. The guys who delivered & set up our sectional were very nice....

    6/5/2015 • Kathryn

    Helped me coordinate furniture and fabrics with the size of my space and an area rug I am using.

    9/24/2015 • Colette

    make good furniture :)

    6/30/2016 • Melinda

    From the minute we walked into the Bassett in Raleigh, NC our experience has been nothing short of...

    11/15/2017 • Lynne

    Customer did not leave a comment.

    3/11/2015 • Martha

    Customer did not leave a comment.

    6/8/2016 • Gary

    My only disappointment was reading "Made in Viet Nam" when I was led to believe it was...

    1/19/2016 • Lelia

    Customer did not leave a comment.

    11/1/2017 • Joseph

    Izabella did a fantastic job helping us narrow down and hone in on what we wanted. After purchasing our...

    10/5/2017 • Jeff

    I would have given the Home Delivery Experience a higher mark however, my leather chair was delivered...

    11/13/2015 • Joyce

    Joyce, helped me a lot with my purchase.

    4/23/2015 • Patricia

    Furniture came sooner than expected. Delivery was great. Sales lady very helpful. Nice store.

    8/10/2017 • Lucy

    The sales person, Mary, followed through with us when we were having trouble deciding on our rug, style...

    3/27/2015 • John

    Our salesperson, Suzanne was awesome. She is very knowledgeable and helped us by coming to our home...

    5/4/2016 • Steven

    Customer did not leave a comment.

    9/24/2015 • Peter

    Customer did not leave a comment.

    12/16/2016 • Nancy

    Love the couch. Seemed to be some last minute confusion about balance due. Balance confusion was...

    5/25/2016 • Linda

    My purchase was based solely on the expertise of Gil Croy. From one piece of artwork that I showed him,...

    1/14/2016 • David

    Customer did not leave a comment.

    10/1/2015 • Virginia

    sales staff very knowledgeable and helpful, delivery prompt and professional

    3/17/2016 • Jeannie

    Very helpful choosing furniture, responsive to questions before delivery, delivered on time. So...

    12/2/2015 • Frances

    Customer did not leave a comment.

    4/7/2016 • Doris

    Everything!

    3/17/2016 • Mary

    Dave really knew all about the products that I purchased and asked about in the store.

    10/1/2016 • Anastasia

    Very professional

    4/29/2015 • Gina

    The red carpet treatment was awesome and the delivery guys were very fast in putting our bed to...

    4/18/2018 • Sidney

    Customer did not leave a comment.

    8/10/2016 • Susan

    Isabella our sales associate was awesome! She was knowledgeable, friendly and not pushy at all. She...

    7/6/2016 • Tia

    Awesome experience!

    1/26/2015 • John

    Friendly people, kept in contact on special deals and financing offers.

    11/24/2017 • Kayla

    Customer did not leave a comment.

    9/1/2016 • Jane

    Ability to design and make a sofa to my physical need for support to my back. Fabric choices were also...

    3/15/2016 • Bruna

    Really liked the fact that the two salespeople I worked with were helpful and never pushy!!! One little...

    5/28/2017 • Kush

    Great sales experience. Painless delivery process.

    12/27/2017 • Emily

    Customer did not leave a comment.

    11/5/2017 • Sarah

    We LOVE our new sectional! It's beautiful and high quality and exactly what we wanted. The delivery...

    10/11/2017 • Jessica

    I had a pleasant experience from entering the sales center up through delivery. All staff was friendly,...

    11/18/2015 • Nicole

    The couch I purchased is very good quality. The delivery was good and packaged very well.

    2/10/2016 • Doris & Paul

    Customer did not leave a comment.

    10/1/2016 • Haywood

    Customer did not leave a comment.

    11/20/2015 • Mike

    Customer did not leave a comment.

    4/16/2015 • Edward

    The whole experience. The sales force was very helpful and accommodating. The delivery was excellent.

    2/10/2016 • Patricia

    I found Isabella Faulkner to be very helpful, she was very knowledgeable. Great experience!!

    12/28/2017 • Kevin & Marilia

    Customer did not leave a comment.

    4/28/2016 • Terri

    Salesperson was excellent - knowledgeable and very helpful. I really appreciated that she took the...

    11/1/2017 • Sharon

    Customer did not leave a comment.

    4/16/2015 • Walter

    Customer did not leave a comment.

    3/1/2018 • Deborah

    Customer did not leave a comment.

    5/22/2017 • Monica

    From start to finish - the sales person that took my order over the phone (instead of redirecting me to...

    12/16/2015 • Lea

    Scheduling, follow-up, delivery all went extremely well.

    5/4/2017 • Kevin

    Customer did not leave a comment.

    6/3/2016 • Donald

    The people that helped us were Melanie Lopresti and Gil Croy. They were awesome!! Both came to visit me...

    8/3/2017 • Georgia

    Customer did not leave a comment.

    8/25/2016 • Arvette

    Polite, courteous, friendly, and informative sales staff. Responsive, and effective communication by...

    12/10/2015 • Bonnie

    Customer Service is excellent. Delivery personnel Fabulous.

    7/27/2015 • Paul & Theresa

    Handeled a bassett problem without any hesistation Unlike Wells-Wayside in Havelock NC, they should be...

    3/18/2016 • Becky

    Great service with no pressure!

    4/28/2016 • Tamara

    Customer did not leave a comment.

    10/12/2017 • Alicia

    Customer did not leave a comment.

    7/13/2015 • Eric

    The time that sales staff spent with us helping to coordinate the sofa and area rug was very...

    1/31/2018 • Judith

    I love working with Bassett Furniture ! From my purchases for a home in Palm Beach Gardens, Florida as...

    2/10/2017 • Don

    Customer did not leave a comment.

    11/18/2016 • Catherine

    Very happy with over all experience,would do it again.Thanks

    3/31/2016 • Karen

    I worked with two sales people. On my initial visit the woman was very helpful, providing information...

    2/14/2016 • Kent

    Customer did not leave a comment.

    12/18/2015 • Drew

    Customer did not leave a comment.

    10/28/2016 • Charlie

    Customer did not leave a comment.

    4/18/2018 • Todd & Jody

    Customer did not leave a comment.

    7/14/2016 • Sara Louise

    Making easy changes to some miss communication problems. Friendly and excellent advise and service.

    3/27/2015 • Brian

    delivered earlier than promised, but one piece was apparently damaged and not delivered yet. I did...

    2/13/2015 • Diane

    Good selection. Reasonable pricing

    6/16/2016 • Thomas

    Customer did not leave a comment.

    5/9/2017 • Ron And Dorothy

    Our sales person was Isabella in Cary NC. she was outstanding!!

    7/5/2017 • Lila

    Customer did not leave a comment.

    7/30/2015 • Judy

    Attitude and good service

    10/14/2016 • Arrel

    We were very satisfied with everything, beginning to end. Thanks so much.

    5/25/2016 • Micah

    Customer did not leave a comment.

    12/11/2015 • Kalyana

    quality of products

    8/10/2016 • Cary

    Customer did not leave a comment.

    6/10/2015 • Dakota

    Customer did not leave a comment.

    2/2/2017 • Tom

    On our initial visit, the first sales person was not very knowledgeable. We returned a second time and...

    2/14/2018 • Lindsay

    Customer did not leave a comment.

    5/4/2016 • Rebecca

    I had a wonderful experience with Bassett! Mary Drum designed us a gorgeous media room. The couch is...

    4/14/2016 • Angela

    Customer did not leave a comment.

    7/9/2015 • Hannah

    outstanding quality of furniture including sofa style, fabric, selection)

    10/28/2015 • Gwen

    Helped with fabric selection..figuring out which pillows would go best

    3/12/2015 • Stacy & Joe

    Customer did not leave a comment.

    11/16/2017 • Debbie

    Customer did not leave a comment.

    12/16/2017 • Vicki

    Izabella (Raleigh NC store) is amazing .... lovely to work with .... great ideas ... so helpful and fun...

    2/1/2017 • Melissa

    The bed is exactly what I wanted. The home delivery was top notch! I can't say enough about the service...

    2/4/2018 • Ben

    We liked the “build your own sofa” experience, picking the...

    8/11/2016 • Michael

    The entire experience of purchasing through delivery was excellent. I do want to especially compliment...

    4/5/2018 • Rhonda

    Customer did not leave a comment.

    9/7/2017 • Carl

    Your salesperson, Pam Ericson is phenomenal

    11/2/2017 • Alicia

    Customer did not leave a comment.

    10/21/2016 • Dannice

    Everything

    8/23/2017 • Lloyd

    Customer did not leave a comment.

    9/11/2017 • Lorraine

    I love this place!!

    5/5/2016 • Ann

    The delivery guys were excellent. They were very careful not to hit walls, etc. They went out of their...

    2/18/2016 • Lois

    Customer did not leave a comment.

    3/18/2016 • Lea

    I am very happy with the design process, the fabrics available, and the furniture delivery itself....

    6/23/2016 • Kristina

    Customer did not leave a comment.

    2/21/2018 • Keith

    I had a wonderful shopping experience while looking for costumed made furniture. I am completely...

    7/6/2017 • Debra

    Customer did not leave a comment.

    9/21/2015 • Julia

    Suzanne, the sales rep, was very knowledgeable and patient. She explained all the details clearly and...

    3/28/2016 • Matthew&Christi

    Sales staff were extremely knowledgeable and went out of their way for us, particularly Elizabeth...

    1/30/2015 • Kevin

    Our salesperson, Melanie LoPresti, was knowledgeable, efficient and friendly. Delivery went very...

    6/29/2015 • Chris

    Customer did not leave a comment.

    11/27/2015 • Dawn

    The delivery was done in a very professional manner. They were on time, did all the things necessary to...

    12/14/2017 • Sharon Michael

    The designers in the store were tremendous! Molli and Jason were extremely friendly, they had great...

    3/29/2015 • Nancy

    Customer did not leave a comment.

    12/30/2014 • Brent

    Customer did not leave a comment.

    1/21/2018 • Margaret

    Very easy to find what I wanted and excellent assistance from Scott our salesman.

    6/2/2015 • Sarah

    Staff is really knowledgeable and customer service seems to be on the forefront.

    12/29/2016 • Neal & Rosemary

    Sales person very helpful in aiding us as far as colors went.

    6/23/2016 • Ken

    Service, delivery and product are all above average

    5/14/2015 • Diane

    Your products are high quality and are delivered in a very timely manner. Your sales staff and delivery...

    12/17/2016 • Jill

    Customer did not leave a comment.

    6/26/2015 • Andrea

    Follow up on delivery of product to store. Followed up with Lillian at Bassett store on Glenwood Ave in...

    8/13/2015 • Virginia

    helped me create the look I wanted and coordinate my room

    1/11/2018 • Jo

    Listening to "how" my family lives and coming up with ideas that fit the style AND the budget....

    8/20/2015 • Margaret

    Customer did not leave a comment.

    2/11/2016 • Jan & Bob

    Customer did not leave a comment.

    3/9/2017 • Becky & George

    Customer did not leave a comment.

    3/29/2018 • Taylor

    This is Taylor Fuqua in Pittsboro, NC. We have ordered or exchanged 13 items in the last 3 months....

    8/10/2017 • Albert

    Customer did not leave a comment.

    4/20/2016 • Julia

    Customer did not leave a comment.

    5/4/2017 • Randall

    Personal attention and got everything correct. That almost never happens in my experience.

    3/29/2015 • Gordon & Cindy

    Customer did not leave a comment.

    1/4/2018 • Maxine

    Customer did not leave a comment.

    11/5/2016 • Edward

    I already have recommended Bassett Furniture and in particular Scott Weber to several friends. It is so...

    12/30/2014 • Caroline

    Sales and also delivery guys were great

    10/5/2017 • Chuck & Mary Jo

    Customer did not leave a comment.

    1/6/2017 • Mallory

    Scott and Mary were extremely helpful and knowledgeable of the products.

    7/3/2015 • Calvin

    Terry was extremely helpful and accommodating. She offered to come in on her day off, we told her it was...

    12/27/2017 • Vickie

    Customer did not leave a comment.

    4/20/2015 • Jp And Megan

    Customer did not leave a comment.

    3/29/2018 • Sarah

    Customer did not leave a comment.

    12/3/2015 • Dave And Ali

    Sales -I liked the low pressure but thorough salesperson at the store. I was told, however, that my...

    1/31/2018 • Karla

    Customer did not leave a comment.

    12/30/2014 • Alberta

    Customer did not leave a comment.

    3/19/2015 • Cheryl

    The local store, Donna and Grant, were exceptional. Very thoughtful, very talented and experienced....

    2/17/2017 • Sharon

    Customer did not leave a comment.

    3/11/2016 • Blake

    Sales person made us feel very valued as customers and was able to make the transaction very smooth and...

    4/9/2015 • Stone

    Hired Suzanne Herzog! I gave her our vision, our room dimensions and we now have the BEST man room we...

    12/1/2016 • Martha

    Customer did not leave a comment.

    11/24/2016 • Paul

    great service without the pressure

    9/7/2017 • Gina & Trey

    Suzanne who worked with us was amazing and beyond patient. She had fantastic ideas and really listened...

    8/13/2015 • Vernon

    Our sales person(David Foster) was excellent and very professional. Everything went very smoothly from...

    7/20/2015 • Robert

    helpful with in store sells people who have decorating experience.

    6/15/2017 • Mel & Carol

    Customer did not leave a comment.

    11/2/2016 • Margaret

    Customer did not leave a comment.

    1/28/2016 • William

    Customer did not leave a comment.

    7/24/2015 • Michael

    David sent me weekly updates to give me status reports. The furniture was well wrapped for protection....

    11/27/2015 • Cecil

    Great people to work with Cecil Holcomb

    1/11/2018 • Patricia

    Working with the sales staff to choose furnishings and materials for my living room.

    3/1/2018 • Frank And Karen

    Pat green is the best designer there! She knows her stuff!

    3/17/2016 • Aida & Luis

    Customer did not leave a comment.

    11/13/2016 • Debra

    Very busy day we went. Wish the personnel had more time to spend with us. My couch is not what I...

    11/10/2016 • Angelia

    Customer did not leave a comment.

    12/27/2017 • Paula

    Customer did not leave a comment.

    1/27/2015 • Chris

    Customer did not leave a comment.

    3/12/2015 • Sam

    Sales staff was exceptional, Tracy that is. Delivery and the way furniture was wrapped eas outstanding

    3/26/2015 • Elliott

    Sales and delivery people were very courtious and helpful,

    4/11/2018 • Lisa

    Customer did not leave a comment.

    5/11/2017 • Karen & Brian

    We have never had such a great experience with a furniture sales person. Izabella Faulkner took the time...

    2/18/2015 • Jill

    Customer did not leave a comment.

    8/10/2016 • Curtis

    I would recommend our sales person Molli Young( no relationship) to anyone going to the store. Excellent...

    1/25/2017 • Wade

    Customer did not leave a comment.

    12/1/2016 • Thomas And Eliz

    Customer did not leave a comment.

    6/8/2017 • Janet

    Customer did not leave a comment.

    7/9/2015 • Melissa

    Customer did not leave a comment.

    8/18/2016 • Kathryn

    Customer did not leave a comment.

    4/18/2015 • William

    Customer did not leave a comment.

    10/15/2015 • Michelle

    the quality of your product

    5/26/2016 • Michelle

    great customer service and fast turn around time from order to receiving furniture.

    12/30/2014 • Vickie

    Very helpful and patient sales staff. Delivery guys were very good and did not damage anything during...

    7/14/2017 • Linda

    Your updates of information concerning the delivery, the salesperson and the actual delivery were above...

    12/14/2017 • Grant

    Sales team was great although there was no room for negotiating the price, even if we paid cash. On the...

    6/29/2017 • Curtis & Clara

    Great help with product selection, excellent service.

    12/19/2016 • Rebecca

    From the moment I walked in the door at the Bassett store in Raleigh, to the time of delivery of my...

    8/10/2017 • Asuncion

    Sales rep is really good in remembering us as returning customers, Melanie. Accommodating and not pushy....

    8/13/2015 • Julia

    Customer service was excellent and delivery service was also.

    12/21/2017 • Jonathan

    Customer did not leave a comment.

    5/21/2015 • Donna

    Helpful, patient and informative Sales person. No pressure but willing to offer suggestions and gave me...

    3/4/2015 • Stacey

    Everything. We purchased our home 9 months ago and we'd purchased some furniture from Rooms to Go and...

    8/6/2017 • William

    Customer did not leave a comment.

    1/27/2015 • Barbara

    Customer did not leave a comment.

    9/10/2016 • Stefanie

    Salesperson was very helpful in picking out the right couch and color. The delivery staff was prompt...

    6/8/2016 • Deborah

    Customer did not leave a comment.

    3/14/2016 • Katherine

    Didn't feel like we were being "attacked" as we walked in the store like in most places. Liz...

    8/10/2017 • Christine

    Customer did not leave a comment.

    11/15/2017 • Bob

    Customer did not leave a comment.

    8/22/2015 • Cathi

    Customer Service! You did what you said you would do and the delivery guys were fantastic. I couldn't...

    8/17/2017 • Kayla & Jon

    Customer did not leave a comment.

    11/19/2015 • Lee

    Customer did not leave a comment.

    10/26/2017 • Kirk & Melissa

    Customer did not leave a comment.

    7/6/2015 • Marjorie

    I was happy with the whole experience. The sales and design team really helped me by coming to the...

    11/3/2016 • Patricia

    The delivery crew was good. My furniture was delivered 21/2 hours after late time in the delivery...

    3/30/2017 • Traci

    Scott Webber was great! Super friendly and really listened to what we hoping to find and he made it...

    4/27/2017 • Sean

    Customer did not leave a comment.

    11/3/2016 • Kathy

    Loved working with Izabella!

    8/25/2017 • Amanda

    Customer did not leave a comment.

    2/1/2018 • Tony & Cindy

    Customer did not leave a comment.

    9/17/2015 • Carolyn

    Beautiful furniture. Friendly staff both in the store and the delivery-men. Long wait for items....

    5/4/2015 • Lynne

    The sales person, Donna Foster, really explained the custom sofa options and helped us choose a fabric....

    2/17/2017 • Claire

    Customer did not leave a comment.

    4/5/2018 • Joy

    Customer did not leave a comment.

    11/10/2016 • Douglas

    Customer did not leave a comment.

    6/15/2017 • Erica

    Izabella Faulkner (Raleigh, NC) was a great design consultant and was very helpful!

    3/18/2016 • Matthew&Christi

    Customer did not leave a comment.

    10/1/2015 • Sarah

    Customer did not leave a comment.

    3/8/2018 • Larry

    I picked up my swivel rocker recliner from the store, no need for $$ delivery. For a sofa, I would pay...

    5/21/2015 • Gail

    Patricia Green is a professional & knowledgeable member of your team! We enjoyed working with...

    2/18/2015 • Jennifer

    Service was wonderful. Donna was great to work with. Delivery was pleasant and professional. Will...

    4/2/2015 • Dakota

    Customer did not leave a comment.

    2/8/2018 • Keith

    Customer did not leave a comment.

    11/19/2015 • Mike

    Everything went very smoothly. Many thanks !

    2/18/2017 • Mary

    Customer did not leave a comment.

    2/19/2018 • Will

    Customer did not leave a comment.

    1/13/2017 • Linda

    Customer did not leave a comment.

    12/15/2015 • Ron & Conni

    Customer did not leave a comment.

    11/9/2017 • Shirley

    Customer did not leave a comment.

    7/13/2016 • Diane

    So happy with all!! We started in a franchise store in Middletown, NJ who quickly handled getting your...

    2/15/2018 • Joan

    Extremely positive experience on all levels

    3/4/2016 • Mary

    Very pleased with all aspects of my purchase. Management and sales staff really go above and beyond to...

    4/29/2015 • Maryle

    Experienced salesperson. Great delivery men.

    9/7/2017 • Amy

    Everything was great. Custom order with quick arrival and fantastic delivery. It was a wonderful...

    8/17/2016 • Calvin

    Customer did not leave a comment.

    5/11/2017 • Matt & Laura

    Customer did not leave a comment.

    7/13/2017 • John & Roberta

    We appreciate our sales person Izabella sitting down with us at her computer & planning a design for...

    2/21/2015 • Morgan

    Customer did not leave a comment.

    2/6/2015 • Carrie

    My furniture was promised to be delivered in six weeks but it came in five weeks!

    6/30/2016 • Frank And Karen

    Even though piece was damaged and needed to be replaced, it is a beautiful piece to complete our bedroom...

    9/2/2016 • Donna

    The sales person was helpful, not pushy and eager for us to make our own "right" choices. She...

    6/30/2016 • Elizabeth

    Kept me informed about my online order.

    1/5/2018 • Abdelhakeem

    Customer did not leave a comment.

    3/2/2016 • Gene

    Joyce was very helpful and knowledgeable about the things we wanted to purchase.

    5/25/2017 • Norman

    Customer did not leave a comment.

    3/15/2018 • Beverly

    Loved our sales person, mary drum! Delivery guys were great too!

    9/23/2016 • Martha

    Customer did not leave a comment.

    1/20/2017 • James

    The entire experience has been so positive for us. When you only buy furniture every 10 - 15 years, it...

    1/15/2015 • Dakota

    Customer did not leave a comment.

    8/21/2015 • Aloma

    On time delivery. Staff in sore and delivery folks top notch.

    5/21/2015 • Mariann T

    Customer did not leave a comment.

    10/21/2016 • Jerrae

    The furniture did not have the floor caps and it took a few weeks to get them.

    8/6/2017 • Lloyd

    We love the designers at Bassett and the products are all of quality! The designers do a great job...

    7/27/2017 • Elaine

    Customer did not leave a comment.

    10/22/2015 • Steve

    Delivery was a breeze. They came in, set it up and left in about 20 mins. Awesome experience. Our...

    2/10/2015 • Josh

    Customer service, delivery... it was all great!

    11/23/2016 • Barb

    Customer did not leave a comment.

    8/17/2016 • Ann Marie

    Customer did not leave a comment.

    7/18/2015 • Richard

    Customer did not leave a comment.

    8/17/2016 • David

    Sales staff was amazing. Very helpful, and understanding of our needs. Delivery was great as well....

    9/12/2017 • Ava

    Your sales associate was awesome. Her name was Mary Drum in the store located on Glenwood Avenue or...

    2/2/2015 • Barbara

    Customer did not leave a comment.

    2/6/2015 • Jerry & Patsy

    Customer did not leave a comment.

    8/25/2016 • Jonathan

    Customer did not leave a comment.

    4/28/2017 • Cleta

    Customer did not leave a comment.

    11/14/2015 • Lela

    Good good communication regarding delivery.

    3/6/2015 • Don & Paula

    Customer did not leave a comment.

    2/28/2018 • Beth

    Customer did not leave a comment.

    2/9/2015 • Karen

    Customer service and product quality.

    2/13/2015 • Christine

    Good customer service. Sofa is far les comfortable than the one in the showroom, which is a big...

    9/5/2016 • Deborah

    Everything was great!

    12/22/2016 • Patti

    Customer did not leave a comment.

    6/6/2015 • Joan

    Customer did not leave a comment.

    6/6/2016 • Rebecca

    Sales consultant was very patient and helpful in picking out design features & options for...

    11/2/2017 • Lynn

    The rug we ordered is still not here after a couple of months with no communication on ETA.

    8/30/2017 • Sigrid

    All of it - I am very happy with the deal I got, the quality of the furniture I received and the...

    8/3/2017 • Lorraine

    The home delivery took extremely long due to delay in product but the delivery staff was excellent! Im...

    5/25/2017 • Stephen

    The sales associate was very helpful but not at all overbearing. She assisted and offered her opinions...

    1/7/2018 • Michael

    Moli Young was able to help me find exactly what I was looking for. I was having hard time finding a...

    4/10/2015 • Ann

    you continue make the product in the USA. Thank you.

    11/17/2017 • Barbara

    Customer did not leave a comment.

    8/6/2016 • Shelby

    I whole experience was great! From start to finish.

    11/6/2015 • Sharon

    Our Design consultant Suzanne helped us greatly. We enjoyed working with her very much. She made our...

    4/9/2015 • Laurie

    Customer did not leave a comment.

    11/5/2015 • Sharon

    Designer service was excellent. I hope I get same level of help with future projects. Delivery service...

    2/5/2015 • Jared

    Scheduling the delivery, and the delivery arriving early was a plus. The delivery team were very...

    4/23/2015 • Sarah

    Sales rep kept me informed of my order in a timely manner. Store worked closely with us so that we...

Read All Reviews for this Store
643 Customer Reviews
4.35 out of 5 stars



301-350 OF 643 CUSTOMER REVIEWS
sorted by date

Stefanie
Raleigh, NC
9/10/2016
Salesperson was very helpful in picking out the right couch and color. The delivery staff was prompt friendly and helpful. The couch looks great in our new home.

Deborah
Raleigh, NC
9/5/2016
Everything was great!

Donna
Raleigh, NC
9/2/2016
The sales person was helpful, not pushy and eager for us to make our own "right" choices. She presented ideas and options and left us to decide. Although it was almost closing time and I changed my mind a couple of times, she was patient and gave the impression she was there to help me make the right decision for our home.

Jay
Raleigh, NC
9/1/2016
The entire process was easy and pain-free. The delivery was on time and very efficient. Thanks!

Jane
Raleigh, NC
9/1/2016
Ability to design and make a sofa to my physical need for support to my back. Fabric choices were also excellent. I am very pleased with my new sofa and pillows.

Shauna & Josh
Raleigh, NC
9/1/2016
From start to finish it was an amazing and easy order.

Arvette
Raleigh, NC
8/25/2016
Polite, courteous, friendly, and informative sales staff. Responsive, and effective communication by staff during, and after ordering, an delivery process. Prompt, courteous, reliable, and efficient home delivery service provided. Product quality is superior to average similar items offered elsewhere

Jonathan
Raleigh, NC
8/25/2016
Customer did not leave a comment.

Cary
Raleigh, NC
8/20/2016
Customer did not leave a comment.

Linda
Raleigh, NC
8/19/2016
We are disappointed and will never purchase a Bassett product again. The chairs are poorly made . The quality is poor and cheap - plastic thread sticking out, top stitching instead of cording on the arms. Honestly, it is the cheap top stitching on the glider rocker that truly surprises and disappoints me. There are no arm protectors, nor head protectors. We are sick about this because already the life of the chairs is decreased. We called Bassett to ask about having this done and were told they would check and get back with us. No one has called . That was seven days ago. One chair was damaged before arrival and the pedestal and swivel mechanisms were bent. A repairman came out and verified that and ordered new ones. We are now waiting for those parts to come and be replaced. We are afraid to use that chair because we do not want to make the damage worse. The selection of fabric at the Bassett store was very sparse. We are disappointed and will not ever buy Bassett again. Never!

Bassett Response:  
Unfortunately, the swivel base on the recliner was damaged during delivery and we are replacing the base. The characteristics of the recliner in the customers home are the same as the recliner on the store floor from which the customer ordered. The recliner the customer purchased does not come with arm covers or a head rest.

Jean
Raleigh, NC
8/18/2016
You are in the process of correcting the problems with the furniture with little hassle. You design consultant was good a picking fabrics that complimented and satisfied my goal.

Kathryn
Raleigh, NC
8/18/2016
Customer did not leave a comment.

Dan
Raleigh, NC
8/18/2016
Delivery experience was not great. They claimed to have no felt pads to protect the floor. We gave them some (white) not brown. After they left we noticed there were brown pads on the piece. I had to change them. they did not have a great attitude.

Bassett Response:  
Our delivery partner contacted the client and apologized for the experience. They will use the feedback to improve the delivery experience.

Edward
Raleigh, NC
8/18/2016
Everything! We absolutely love our new L-shaped sofa. Sales person was cordial, knowledgeable and efficient. Company kept us in the loop in regards to completion/delivery date. Delivery men were polite, careful about entering home and ON TIME.

Cathy
Raleigh, NC
8/18/2016
Patricia green great sales person, very helpful

Cathy
Raleigh, NC
8/18/2016
Patricia green great sales person, very helpful

Calvin
Raleigh, NC
8/17/2016
Customer did not leave a comment.

David
Raleigh, NC
8/17/2016
Sales staff was amazing. Very helpful, and understanding of our needs. Delivery was great as well. All around, very positive experience.

Ann Marie
Raleigh, NC
8/17/2016
Customer did not leave a comment.

Bonnie
Raleigh, NC
8/16/2016
Thanks to everyone! The delivery guys were awesome. Never touched anything bringing that big furniture through my house. Keep these guys! Bonnie :-)

Frank
Raleigh, NC
8/12/2016
We ordered a loveseat, chair, ottoman, and recliner. The chair and recliner came through with obvious construction mistakes that should have been caught before leaving the factory. After spending what we consider considerable money, I do not feel that I should have to be your quality control. If there were this many mistakes that I could see what is hidden. We are very disappointed with your product and would not recommend Bassett without a lot of conditions. Not at all what I expected from your company.

Bassett Response:  
The customer is correct. These items should have never gotten to the customers home. We have replaced the customers items and we are reviewing this with our quality team.

Michael
Raleigh, NC
8/11/2016
The entire experience of purchasing through delivery was excellent. I do want to especially compliment the delivery guys. They were great and very professional with attention to every detail of carrying in the furniture, unwrapping and setting it up.

Deb And Terry
Raleigh, NC
8/11/2016
Our chair Was delivered damaged. I know how a brand new DAMAGED chair. Yes someone came out to fix it but for the price paid new should mean in perfect condition. If I wanted damaged goods I could have shopped at Rooms to Go. Deb Pickett 609-774-3818

Bassett Response:  
The recliner base does wobble. We have ordered a replacement base and will install.

Curtis
Raleigh, NC
8/10/2016
I would recommend our sales person Molli Young( no relationship) to anyone going to the store. Excellent young lady that was very helpful with choices and color selections.

Jean
Raleigh, NC
8/10/2016
replace furniture when damaged

Bassett Response:  
The customer had multiple items damaged upon delivery. We apologized and have addressed the product concerns to the customers satisfaction.

Cary
Raleigh, NC
8/10/2016
Customer did not leave a comment.

Susan
Raleigh, NC
8/10/2016
Isabella our sales associate was awesome! She was knowledgeable, friendly and not pushy at all. She made our shopping experience pleasant and rewardingly!

Shelby
Raleigh, NC
8/6/2016
I whole experience was great! From start to finish.

Megan
Raleigh, NC
8/6/2016
Customer did not leave a comment.

Bassett Response:  
We followed up with customer on low rating. We found the incorrect bed was ordered and we have ordered a replacement and will expedite quickly.

Brenda & Neil
Raleigh, NC
8/5/2016
We like what we got but the finish was not up to the standard of the displayed items in the store. The local store is working on a resolution.

Bassett Response:  
We are working with the customer to resolve the customers concerns.

Todd
Raleigh, NC
8/5/2016
I contacted an associate at your Raleigh, NC store after determining I couldn't avoid a $150 delivery charge on a bed. She was very helpful and we ordered the bed and paid for it but preferred to pick it up at that store when it arrived. I want to commend your salesperson for bending the rules to allow me to bring my truck and trailer to pick up this wonderful bed frame, my wife loves it and so do I. So, just remember some of us with beer budgets and champagne taste want to own your furniture but cant afford to have it delivered at a flat rate that high and pay your asking price too. Your sales associate made it possible for us to get what we wanted, the way that worked for us, and that's what you did really well this time...

James
Raleigh, NC
8/4/2016
The Skylar sectional sofa I bought in January is beginning to sink in the middle of the seats. Poorly constructed for the 1700.00 I paid for it. I will not be purchasing anything else from Bassett. Your prices are equal to or greater than Ethan Allen but your quality is sadly lacking. Regards , James Born

Bassett Response:  
The customer purchase a floor sample. Floor samples prices are reduced and are not covered under warranty.

Ric
Raleigh, NC
7/28/2016
Very happy with the whole process at Bassett from a knowledgeable and helpful sales person (Izabella) to a professional delivery crew. Well done.

Robert
Raleigh, NC
7/28/2016
Knowledgable sales staff that worked with us to get the couch we were looking for. It was ready when promised and the delivery was quick and professional.

Myrna
Raleigh, NC
7/27/2016
Help to decide color of fabric and wood

Tyrus
Raleigh, NC
7/27/2016
Our experience this time as with our other purchases has always been positive!

Richard
Raleigh, NC
7/21/2016
Suzanne was fun and knowledgeable about bed and Temperpedic mattresses - did not rush - created a great experience. Delivery guys were the best in our 25 years of various furniture purchase/delivery experience. VERY impressed with Bassett!

Megan
Raleigh, NC
7/14/2016
Much better customer service is needed over the phone. I had to call multiple times and spoke to multiple staff members and was reassured that my products would be delivered on a certain date. I called 3 days before the expected delivery date to be told that I was not going to be receiving my products on that date and that I needed to schedule a multiple order. It would have been nice had one of the many staff members I spoke to on the phone, let me know about this option, instead of having to call you guys to find out last minute.

Bassett Response:  
Expectation of delivery was set by a designer at a different location. We have followed up with the customer to offer our apology

Sara Louise
Raleigh, NC
7/14/2016
Making easy changes to some miss communication problems. Friendly and excellent advise and service.

Cheryl
Raleigh, NC
7/14/2016
Customer did not leave a comment.

Bassett Response:  
The customer didn't leave any comments so we left a message so we can learn about their experience.

Cheryl
Raleigh, NC
7/14/2016
Customer did not leave a comment.

Ric
Raleigh, NC
7/13/2016
I had a fantastic experience from start to finish. I was just going to buy a few things as I was unsure how i wanted to furnish the entire condo. However, Izabella was very helpful in helping me coordinate furniture and colors across the condo. So, I ended up furnishing the entire thing. She made the process fun and saved me from making multiple trips to pick out furniture and shopping around other furniture stores. The delivery guys were very professional and organized.They were very helpful and careful as they placed the furniture. Great experience!.

Diane
Raleigh, NC
7/13/2016
So happy with all!! We started in a franchise store in Middletown, NJ who quickly handled getting your Bassett credit card. Because of our second home was in NC/VA line, we needed to go to a more local store in Raleigh which turned out to be a corporate store. And wow!! A larger selection made our purchase all that more easy. Suzanne really stepped up and Zenith guys were professional. Bassett card allows us to add new purchases with ease. Email communication, personal service and quality of merchandise the best!! Thank you

Pete & Patrice
Raleigh, NC
7/7/2016
We were extremely satisfied with our designer, Suzanne Herzog. She went above and beyond the call of duty to help us design our new home as well as give us tips for staging our previous home. I don't think we would have made a purchased if she had not been so friendly and accommodating. We spent far more than we anticipated; however, we love our furniture and know the quality is the best.

Brenda
Raleigh, NC
7/7/2016
Once style of furniture had been decided, Scott was amazing helping me pick out fabric and an amazing rug to pull it all together.

Ronald
Raleigh, NC
7/7/2016
The furniture arrived damaged. Reported damage upon delivery. Yet receive an estimate on when the product will be replaced.

Bassett Response:  
We have replaced the damaged furniture and the customer is scheduled for delivery.

Tia
Raleigh, NC
7/6/2016
Awesome experience!

Melanie
Raleigh, NC
7/6/2016
Good product, and sales person was knowledgeable, but not pushy. delivery by Zenith delivery was excellent, the gentlemen who delivered my furniture were personable, professional and top notch in my view. Great job, and I will purchase from Bassett in Raleigh on Glenwood ave again when needed, I am now a customer for life.

Mark
Raleigh, NC
7/1/2016
The furniture (coffee table, sofa table and end tables) is very nice, however, I was disappointed to find Made in Vietnam on the underside of each of the pieces. I had always thought Bassett furniture was American made and, in fact, recently read an article about this. That was one of the reasons we chose Bassett over other brands. Mark Gagliardi daysail@nc.rr.com

Elizabeth
Raleigh, NC
6/30/2016
Kept me informed about my online order.
Page 7 of 13
 
Copyright © 2003-2018 Bassett Furniture Industries. All Rights Reserved. Website Development by Beacon Technologies