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Bassett Home Furnishings
Greensboro
4501 Landover Drive
Greensboro,  NC  27407

(336) 323-0166

Store Hours
Mon-Sat 10-8
Sun 12-6

HGTV HOME™ Design Studio

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312
Customer Reviews
4.59 out of 5 stars
Bassett Home Furnishings
4501 Landover Drive
Greensboro
NC
27407
(336) 323-0166
4.59 312
    4/10/2015 • Joyce

    The sales person that helped me with my selections gave me her full attention to every detail and...

    1/17/2016 • Robert

    We have Bassett customers for over 47yrs. We have always had a great experience with both your products...

    6/19/2015 • Hank And Karen

    Customer did not leave a comment.

    6/11/2015 • Nancy

    Customer did not leave a comment.

    3/2/2017 • Myron

    Bassett has always provided excellent services. Allison, our sale representative was definitely a...

    5/26/2016 • Jeff

    Customer did not leave a comment.

    2/14/2018 • Debbie

    Customer did not leave a comment.

    11/2/2016 • Rodney

    Customer did not leave a comment.

    9/10/2015 • Beth

    Personable delivery people

    8/10/2016 • Judy

    Custom pieces arrive quickly! Very good quality and great price point.

    3/10/2017 • Brenda

    Would have given sales higher but customer service dropped the ball on reporting my repair. Today a...

    3/12/2016 • Bob

    Customer did not leave a comment.

    2/24/2017 • Arpad

    The sales person made several errors including quoting me a wrong price. I spent nearly $10 k and she...

    2/27/2015 • Dave & Melanie

    Excellent delivery people.

    9/9/2016 • Elizabeth

    Customer did not leave a comment.

    3/7/2018 • Elizabeth

    I was just ‘looking’ n Curt struck up conversation n engaged me!...

    5/18/2018 • Christy

    From sales to delivery everything was great. We have a few issues with the sectional and a service rep...

    2/25/2016 • Lydia

    a chip on a small table that was delivered was fixed today. Stephen Varga did an excellent job in...

    2/3/2018 • Matthew T

    Customer did not leave a comment.

    1/18/2018 • Loretta

    Customer did not leave a comment.

    7/17/2015 • Davis

    We picked up the furniture in Conover NC Rodney Roberts was supper, along with all the employees there....

    3/11/2016 • Mildred

    Customer did not leave a comment.

    2/28/2018 • Sally

    Customer did not leave a comment.

    5/23/2018 • Charlene

    Sales person made it easy for me to make the purchase via phone. Best part of the sale was the quick...

    3/21/2018 • Samantha

    Customer did not leave a comment.

    2/9/2017 • Gary And Yvette

    Every phase went well. The order was actually delivered Friday of the 3rd week post order. That was...

    1/23/2016 • Elizabeth M

    In the Greensboto store, Vickie helped me choose my fabric and design the sofa. She was so talented and...

    1/7/2016 • Franklin

    you did not over sell, delivery was problematic at first but it got worked out. The delivery itself was...

    1/18/2018 • Linda

    Curt was especially helpful from the meeting/greeting at the door of the store, to helping us understand...

    8/17/2017 • Sara

    Customer did not leave a comment.

    6/8/2017 • Loretta

    Making of chair was finished , Earlier than promised which was a real bonus. Delivery was a breeze--the...

    8/21/2017 • James & Katie

    Solidly built furniture and great fabric selection

    7/27/2016 • Lydia

    Customer did not leave a comment.

    11/19/2015 • Neftafi

    excellent sales experience, no push and always trying to help you. No hassle!!

    12/19/2016 • Geraldine

    Your white-glove treatment is truly royal treatment! AWESOME experience!

    12/30/2014 • Michael

    Communication about the estimated delivery date was excellent and is above your competitors (which...

    8/10/2017 • Steve & Anneita

    Great members of the team in the store. Delivery was also great and worked with my schedule. I do...

    11/1/2017 • Waynette & Saba

    Customer did not leave a comment.

    8/16/2016 • Brian

    Customer did not leave a comment.

    4/21/2016 • Toni

    Russell made my experience at Bassett smooth from beginning to the end!! Delivery guys were great!

    9/9/2016 • Ron & Debbie

    Customer did not leave a comment.

    5/11/2016 • John & Lisa

    From beginning to end, our experience with Basset was flawless. Our sales representative was helpful and...

    10/1/2015 • Dyanne

    The in store service with Vickie was excellent. Very impressed also with the two men that delivered...

    12/30/2014 • Sandra

    My salesperson, Eric, was very helpful. He understood my needs and my lack of time while I visited the...

    7/30/2015 • Kathy And Jim

    Great contact regarding delivery, arrived as predicted. We still have not received a credit card...

    4/13/2016 • Chris

    The SR was well informed of the items we purchased and helped us to make a decision. We were very...

    6/15/2017 • Rene & Doug

    Vickie, your decorator in the Greensboro store is so knowledgeable and was the best experience ever. We...

    3/26/2015 • Pat And Ken

    Customer did not leave a comment.

    6/11/2015 • Lora

    TV wall unit, coffee table, end table and king box spring

    9/15/2016 • Kathy

    Customer did not leave a comment.

    4/7/2016 • Vicki

    Customer did not leave a comment.

    4/16/2015 • Linda

    We had a fabulous and easy experience at the store and the folks delivering our furniture rounded out...

    3/23/2017 • Eddie

    Purchase and delivery was timely and seemless.

    1/5/2017 • Tom & Dee

    Sue is a wonderful person to have

    3/3/2016 • Liz And Alan

    Sue Myers / Greensboro, NC is unbelievably helpful and definitely knows her "stuff". She was...

    2/15/2018 • Matthew

    Customer did not leave a comment.

    3/2/2017 • Roland

    My experience from the moment of the sale through my requested delay in delivery was very professional...

    10/11/2017 • Victoria

    Everything

    9/21/2017 • Jenny

    Customer did not leave a comment.

    11/18/2016 • Sue

    First time that I had been in a Bassett store. All experiences from sales to delivery were great. Will...

    2/1/2018 • Olin

    Customer did not leave a comment.

    10/9/2015 • Courtney

    I loved the salesman I worked with. I was very decisive about what I wanted, and he simply helped me...

    1/31/2018 • Harrison

    Customer did not leave a comment.

    3/19/2015 • Jack

    Customer did not leave a comment.

    9/3/2016 • Susan

    The experience was Amazing !!! All the way through !:)

    8/14/2015 • Mensah

    You delivered on schedule

    1/7/2016 • Ira And Jane

    My husband was in pain--facing a hip replacement within days. Our sales representative, Curt Lanier,...

    10/6/2016 • Jan

    Your staff from the sales floor to the delivery van are just super. A total joy to work with....so...

    2/8/2015 • Stephen

    Sales order and financing over the phone Excellant delivery, very professional Furniture looks great...

    3/11/2016 • David

    Customer did not leave a comment.

    8/29/2015 • Russell

    Customer did not leave a comment.

    8/31/2015 • Ray & Susanna

    Delivery people were professional, friendly, and helpful. They came exactly when they said they would....

    1/27/2017 • Sarah

    Customer did not leave a comment.

    5/23/2017 • Susan & Mike

    Customer did not leave a comment.

    9/16/2016 • Cheryl

    Customer did not leave a comment.

    7/13/2016 • Vicki

    My shopping experience was great from beginning to end. I look forward to doing business with you again.

    3/15/2018 • Robert & Lori

    Customer did not leave a comment.

    1/15/2016 • Lee And Stacey

    We are thrilled with the product and Curt was so knowledgeable and helpful, we will definitely recommend...

    7/30/2015 • Kathy

    Your delivery person was great

    2/26/2015 • Kim

    knowledgeable, very very patient, most helpful with suggestions

    8/10/2016 • Karen / Kim

    Walked through the various options for not just the table, but the various choices of chairs

    7/20/2017 • Samantha

    Bassett has went above and beyond from day 1 to make my experience exceptional. The staff were very...

    7/22/2015 • Dwight

    Kurt our sales person was really good and very knowledgeable of the Basset products and Interior design....

    9/1/2016 • Lynn

    Delivery was on time and easy. I really like the options available for upholstered pieces.

    4/14/2016 • Amanda

    Customer did not leave a comment.

    2/4/2016 • Patricia

    Customer did not leave a comment.

    3/10/2016 • Sue

    Russell, the floor salesman, excellent service in every way. Delivery company , very accommodating and...

    9/9/2016 • Sean & Dechen

    for listening to your customers needs and guiding us to the right direction. i was also very impressed...

    9/7/2017 • Joe & Anne

    Customer did not leave a comment.

    6/22/2017 • Renee & Chuck

    The sofa that we purchased looks great. It was a nice addition to our existing furniture.

    4/15/2015 • Claire

    The showroom is lovely, inviting. Suzanne Higgins was the salesperson who waiting on me and she couldn't...

    4/21/2017 • Jay

    Customer did not leave a comment.

    7/24/2015 • Wade

    Customer did not leave a comment.

    8/31/2017 • Dan And Iva

    Customer did not leave a comment.

    5/30/2017 • Elizabeth

    Customer did not leave a comment.

    1/5/2017 • Debra

    great customer service and I was able to communicate to the sales rep what I wanted over the phone and...

    5/15/2015 • Coral

    make you feel like you are the only customer, very attentive

    2/18/2015 • Vinnie & Linda

    Was delivered promptly

    10/26/2015 • Kenny

    Customer did not leave a comment.

    2/18/2015 • William & Maria

    Our sales representatives at both the NC store and the Newport News stores were so helpful and friendly....

    6/8/2017 • Lee & Audra

    Customer did not leave a comment.

    6/18/2015 • Cheryl & Jim

    Vicki was professional, courteous and very helpful by coming out to our home to help us decide what to...

    4/29/2015 • Wes & Anne

    Allison with the sales staff. Home delivery team.

    4/21/2016 • Chris

    Allison Hensley was extremely professional and knowledgeable. This is our second time making a major...

    2/26/2015 • Amy

    My Salesman, Curt Lanier, was perfect for someone in my situation-had lost most of my furnishings in a...

    2/9/2017 • Willard

    Customer did not leave a comment.

    8/13/2015 • Sheila

    I went to Bassett Furniture in Greensboro NC to find a (sofa & chair). My consultant (Allison **)...

    6/10/2016 • Andrew And Kim

    Customer did not leave a comment.

    2/4/2016 • Michael

    Salesman was great, however date commitments did not work and the order was delayed (not our fault,...

    11/30/2017 • Peggy

    Curt at Bassett is wonderful with helping you find the right fabrics and colors to match your...

    10/19/2016 • Amanda

    Customer did not leave a comment.

    6/16/2017 • Jay &Stephanie

    Customer did not leave a comment.

    5/23/2018 • Coleman

    Customer did not leave a comment.

    7/20/2017 • Adrienne

    Customer did not leave a comment.

    3/29/2018 • Marcia

    Very pleased with the sales people. Kind, very informative, helpful. Delivery people were careful and...

    5/4/2017 • Janet

    Customer did not leave a comment.

    5/19/2017 • Dawn Rene

    Customer did not leave a comment.

    11/5/2015 • Kathy

    Sales,person great. Delivery people were best we ever had. You should be very proud of all involved.

    4/28/2017 • Judy

    Gave appropriate discount Thank you..

    9/28/2017 • Meredith

    Customer did not leave a comment.

    4/25/2016 • Mike

    The manager and entire staff were so helpful. Sue Myers was extremely helpful with suggestions. We...

    5/6/2016 • Gisele

    Options and lead time

    2/25/2016 • Karlton

    My husband and I loved working with Curt Lanier. He was the best! He was attentive to our needs and...

    8/27/2015 • Megan

    Help with fabric selection. Follow up.

    4/10/2015 • Wayne

    Overall, the product (partner's desk) is a solid piece and beautifully stained. There was a technical...

    2/11/2016 • Cundiff

    Credit application process was easy. Delivery was on time.

    3/11/2016 • Cyndi

    The salespeople were very helpful and knowledgeable. Vickie had great design insights.

    10/8/2015 • Marshall

    Sue Myers was a wonderful salesperson to work with. She made suggestions, listened to what we wanted,...

    12/1/2016 • Tom And Wendy

    I loved working with my Bassett designer in the HGTV studio. He was knowledgeable and had great...

    2/5/2015 • Ralph

    Customer did not leave a comment.

    2/8/2018 • Phillip

    Customer did not leave a comment.

    9/5/2015 • Mia

    Customer did not leave a comment.

    4/7/2016 • Jennifer

    The delivery guys were fantastic! Very professional, above amazing. Could not have better things to say...

    12/27/2017 • Lorinda

    The furniture delivery experience was excellent

    2/22/2018 • Rita

    Only the latest of MANY Bassett purchases and I have already been back to the store to help a friend buy...

    4/1/2015 • Terry

    Customer did not leave a comment.

    3/7/2018 • Kerry & Stuart

    Can’t really pick one thing. The entire transaction was... flawless. Special thanks...

    8/27/2015 • Linda And Ron

    the product is made extremely well. very solid and just beautiful. The sales person was very new,...

    6/16/2016 • Amy

    Customer did not leave a comment.

    7/27/2016 • Denise

    Customer did not leave a comment.

    4/13/2016 • Richard

    Customer did not leave a comment.

    1/20/2017 • Rick And

    Great experience all around - from the moment my wife and I walked in the front door - very helpful...

    5/25/2016 • Sue

    We received the wrong king bed head board. The fabric and cording were wrong.

    8/26/2016 • Sandy

    Customer did not leave a comment.

    9/24/2015 • Carolyn & Stan

    From the showroom to delivery it was a pleasure. It did take longer than promised to deliver.

    1/27/2017 • Eric & Brenda

    Customer did not leave a comment.

    3/5/2015 • Edward

    Sales associate was very knowledgeable and provided great information and assistance

    5/25/2017 • Brooke

    Customer did not leave a comment.

    2/2/2017 • Laura

    Customer did not leave a comment.

    11/29/2017 • Lisa

    Customer did not leave a comment.

    1/7/2015 • Wayne &Mandy

    Customer did not leave a comment.

    5/11/2016 • Frank & Nancy

    The designers/sales persons in the stores were very helpful. Requested fabric samples were delivered...

    9/10/2015 • William

    Keeping word on all said and delivery was good.

    6/18/2015 • Sally

    Our sales person was very helpful in helping us find the chair we were looking for. She allowed us to...

    8/10/2017 • Patricia

    Customer did not leave a comment.

    4/20/2016 • Spencer

    Everything was done well!

    12/29/2016 • Doug

    Customer did not leave a comment.

    1/14/2016 • Adam And Leslie

    Customer did not leave a comment.

    3/26/2015 • Darrell & Lisa

    The online order process was flawless, I received a confirmation of my order quickly. The delivery...

    12/29/2017 • Richard & Becky

    Overall very good shopping experience. Russell James, our salesperson, was very helpful and made us feel...

    6/26/2015 • Teresa

    Customer did not leave a comment.

    3/12/2015 • Carol & Frank

    Lisa Sheehan was a super sales associate!

    2/11/2016 • Laura

    Customer did not leave a comment.

    5/20/2015 • Carole

    The sales associate/design consultant that came to my home was helpful in solidifying choices I pondered.

    3/31/2016 • Vicki

    Customer did not leave a comment.

    6/9/2017 • Dana & Carlos

    Sales associate, Ashley, was great! Delivery great. Custom sectional sofa beautiful and good quality....

    1/14/2016 • Mila

    The entire experience was great! I love my furniture!!!

    4/13/2017 • James

    Great experience from all aspects.Candy was a terrific salesperson and kept us well informed throughout...

    5/12/2017 • Sylvia

    Curt and Russell at the Greensboro store were so nice to work with. My daughter, a designer, had worked...

    4/7/2016 • Ron And Ruth

    The delivery team was professional, courteous, and efficient. They were terrific. The store manager...

    10/14/2016 • Kelly

    Every part of the process went as stated, from shopping to financing to delivery. My only advice to...

    2/16/2017 • Jan

    I have been very pleased with Bassett, and love my new sofa. Curt Lanier was outstanding as our...

    1/4/2018 • Larry & Marcie

    Everything, everyone that helped us while looking for a couch. Ashley was the best sales person we have...

    5/10/2018 • Michael

    Expedient delivery, friendly but not pushy saleswoman, product is REALLY well made and has no defects.

    12/29/2016 • John And Wanda

    Designer came to my home and sketched the area needing a plan. I visited local studio to select...

    10/26/2017 • Nicholas

    Sales associate, Ashley, was awesome! Helped us pick everything out and with no pressure. Will work with...

    5/4/2017 • Rita

    Everything was great. Prices are a bit high but quality is good and I expect furniture to last a long...

    8/10/2017 • Beth

    Customer did not leave a comment.

    10/1/2015 • Willetta

    Sales Associate kept me updated with the status of the furniture completion.

    10/26/2017 • Eileen

    Ordered online. Did not interact with sales staff.

    2/16/2018 • Victor

    Customer did not leave a comment.

    8/10/2017 • Michelle

    Customer did not leave a comment.

    2/21/2015 • Terry

    Customer did not leave a comment.

    6/8/2017 • Bill & Judy

    Customer did not leave a comment.

    1/3/2018 • Brent

    Everyone was very polite and professional. Easy to work with.

    12/16/2015 • Coral

    We yet again worked with Alison and yet again Alison helped us create a beautiful room for our home. I...

    6/23/2016 • Amy

    Customer did not leave a comment.

    9/15/2016 • Russell

    When we got home with the chairs we discovered that there is a problem with the clear coat on one of the...

    4/25/2016 • Janet

    Sue Myers was fantastic. I will be back to complete the furnishing of my house.

    7/27/2017 • Patti

    The sales guy was wonderful and the delivery guy was very personable

    1/4/2018 • Kathy

    You offered a beautiful quality product that compliments my home! The experience in the store was very...

    9/1/2016 • Roland & Sirena

    Everything was professional, and we appreciate the quality of the furniture.

    4/9/2015 • Diana

    Customer service with Sue Myers was excellent. She called frequently to check in with me and offer her...

    2/5/2018 • Ashley

    Customer did not leave a comment.

    2/13/2015 • Peggy

    Customer did not leave a comment.

    1/24/2015 • Sylvia

    helpful and friendly sales staff and GREAT deliverly men

    10/20/2016 • Preferred

    My sales experience was enjoyable- did not feel pressured-

    1/23/2015 • June & Chuck

    Everything - from service in the store to the final delivery, which was ahead of schedule! Friendly,...

    9/13/2017 • Bill

    Customer did not leave a comment.

    1/14/2016 • Mark

    Customer did not leave a comment.

    2/1/2017 • Johnsie

    The only issue that I have with my last delivery was my single chair. The upholstery is not pulled...

    4/15/2017 • Arpad

    Allison did a wonderful job helping me to get my dream carpet. She has followed up with me and...

    9/29/2016 • Dianne

    First of all, we were very pleased with our design consultant, Russell James in Greensboro, NC. Our...

    1/7/2015 • Antionette

    The salesperson worked with me to make sure that I have a product (chair) that is comfortable and...

    2/20/2016 • Susan & Mark

    Customer did not leave a comment.

    3/15/2018 • David

    Customer did not leave a comment.

    11/3/2016 • Phyllis

    Your design consultant, Curt Lanier is patient and committed to helping the customer. Curt's customer...

    10/26/2017 • Maureen

    The delivery men were very efficient and helpful as well as respectful. We really appreciated them.

    1/18/2018 • Stacey

    Customer did not leave a comment.

    6/4/2018 • Lou & Ann

    Did not receive everything we ordered Still waiting on.

    2/2/2017 • Jerry And Kathy

    Customer did not leave a comment.

    2/21/2016 • Scott

    Customer did not leave a comment.

    1/3/2015 • Jayand Karen

    Customer did not leave a comment.

    8/26/2016 • Fred & Tracie

    Customer did not leave a comment.

    2/24/2017 • Kay

    Sales lady was great. Delivery guys were efficient and very helpful. No bad experiences. My entire...

    1/20/2017 • Asim & Ashley

    Candy was very professional and great to work with. Her services were greatly appreciated.

    5/10/2015 • Renate

    Customer did not leave a comment.

    2/8/2016 • O K

    Customer did not leave a comment.

    7/13/2017 • Debra

    Russell kept me updated with latest sales and had fantastic suggestions

    12/3/2015 • William

    Customer did not leave a comment.

    5/10/2018 • Renee

    Sales staff took the time to listen to what I wanted and needed. Table and chairs were delivered way...

    7/17/2015 • Barb

    Love the quick turnaround time on custom furniture. Styles are up to date and with plenty of...

    10/8/2015 • Ralph

    Customer did not leave a comment.

    2/7/2018 • Paul & Addy

    Our sales person, Curt Lanier, was excellent!

    5/29/2016 • Rhonda

    Customer did not leave a comment.

    6/8/2018 • Glenn

    I asked pointed questions about the product! Your sals person, Allison, provided all answers I wanted on...

    12/29/2016 • Debra

    Great customer service both on the phone and in person...plusI love my living room furniture

    7/6/2016 • Robert

    We loved working with Vickie

    11/1/2017 • Suzanne

    Customer did not leave a comment.

    8/17/2017 • Richard

    Such a pleasant experience - we enjoyed working with Curt Lanier - he was very helpful with our...

    3/14/2015 • Judy & John

    The entire xperience was excellent!! Loved all of the people from beginning to end!

    2/9/2018 • Ginny

    Customer did not leave a comment.

    2/23/2015 • Jeffrey

    Lisa helped us out on the bedroom suite. Very professional!

    5/25/2018 • Diane

    Exceptional customer service

    2/18/2016 • Cherie

    Customer did not leave a comment.

    1/20/2017 • Sheri

    Allison was an awesome sales person. She paid attention to every detail & worked with us for several...

    4/8/2017 • Crystal

    Curt was amazing! He was not pushy, very knowledgeable and a true pleasure to work with. My husband and...

    4/12/2018 • Bruce And Elisa

    Customer did not leave a comment.

    10/26/2017 • Roxanne

    Great customer service. Fast delivery.

    9/28/2017 • Terry

    excellent salesman, product was received ahead of schedule, delivery people very professional.

    2/24/2018 • Marsha

    Russell was professional, personable and most helpful.

    10/18/2015 • Sue

    Customer did not leave a comment.

    1/14/2015 • Brenda

    Good service in store (Eric) & good delivery guys (Zenith).

    1/29/2016 • Betsy

    Customer service was excellent, contact for delivery, overall experience was terrific.

    3/18/2016 • Ron & Juanita

    Customer did not leave a comment.

    12/18/2015 • Carol

    Customer did not leave a comment.

    9/1/2017 • Beth

    The entire experience was great. A special Thank You to Russell in the Greensboro NC store - very...

    10/26/2017 • Carl & Julie

    Follow up. Easy of sale

    5/11/2017 • James

    Very good Sales Associate( Candy Baker)& excellent follow up and communication during build period....

    1/18/2018 • Charles & Judy

    Customer did not leave a comment.

    11/23/2017 • Kristi & Mark

    Customer did not leave a comment.

    9/9/2015 • Don & Anne

    Helped us find the right chair thank you

Read All Reviews for this Store
312 Customer Reviews
4.59 out of 5 stars



1-50 OF 312 CUSTOMER REVIEWS
sorted by date

Glenn
Greensboro, NC
6/8/2018
I asked pointed questions about the product! Your sals person, Allison, provided all answers I wanted on second trip in. This is called listening to the customer!

Lou & Ann
Greensboro, NC
6/4/2018
Did not receive everything we ordered Still waiting on.

Diane
Greensboro, NC
5/25/2018
Exceptional customer service

Coleman
Greensboro, NC
5/23/2018
Customer did not leave a comment.

Charlene
Greensboro, NC
5/23/2018
Sales person made it easy for me to make the purchase via phone. Best part of the sale was the quick delivery and the professionalism of the Zenith delivery guys.

Christy
Greensboro, NC
5/18/2018
From sales to delivery everything was great. We have a few issues with the sectional and a service rep is supposed to call me this week.

Michael
Greensboro, NC
5/10/2018
Expedient delivery, friendly but not pushy saleswoman, product is REALLY well made and has no defects.

Renee
Greensboro, NC
5/10/2018
Sales staff took the time to listen to what I wanted and needed. Table and chairs were delivered way before the expected date.

Clint & Alyson
Greensboro, NC
4/25/2018
Customer did not leave a comment.

Bassett Response:  
We have reached out to the customer numerous times to learn about their experience. We are waiting to hear back from the customer.

Bruce And Elisa
Greensboro, NC
4/12/2018
Customer did not leave a comment.

Darren & Kyshon
Greensboro, NC
4/12/2018
Customer did not leave a comment.

Marcia
Greensboro, NC
3/29/2018
Very pleased with the sales people. Kind, very informative, helpful. Delivery people were careful and prompt.

Samantha
Greensboro, NC
3/21/2018
Customer did not leave a comment.

David
Greensboro, NC
3/15/2018
Customer did not leave a comment.

Robert & Lori
Greensboro, NC
3/15/2018
Customer did not leave a comment.

Kerry & Stuart
Greensboro, NC
3/7/2018
Can’t really pick one thing. The entire transaction was... flawless. Special thanks to Vicki, our consultant. She is amazing.

Elizabeth
Greensboro, NC
3/7/2018
I was just ‘looking’ n Curt struck up conversation n engaged me! Next thing I know...I have a great living room! Delivery was extraordinary! Very communicative about delivery time n furniture was handled with care by 2 very respectful young men! Am so happy n will b back when I need more!

Sally
Greensboro, NC
2/28/2018
Customer did not leave a comment.

Marsha
Greensboro, NC
2/24/2018
Russell was professional, personable and most helpful.

Rita
Greensboro, NC
2/22/2018
Only the latest of MANY Bassett purchases and I have already been back to the store to help a friend buy a house full of furniture. Love my sales person, Curt Lanier, and quality and style of the furniture is exceptional. Zenith Delivery always provides excellent service

Dan
Greensboro, NC
2/22/2018
Customer did not leave a comment.

Victor
Greensboro, NC
2/16/2018
Customer did not leave a comment.

Matthew
Greensboro, NC
2/15/2018
Customer did not leave a comment.

Debbie
Greensboro, NC
2/14/2018
Customer did not leave a comment.

Ginny
Greensboro, NC
2/9/2018
Customer did not leave a comment.

Phillip
Greensboro, NC
2/8/2018
Customer did not leave a comment.

Paul & Addy
Greensboro, NC
2/7/2018
Our sales person, Curt Lanier, was excellent!

Ashley
Greensboro, NC
2/5/2018
Customer did not leave a comment.

Matthew T
Greensboro, NC
2/3/2018
Customer did not leave a comment.

Olin
Greensboro, NC
2/1/2018
Customer did not leave a comment.

Harrison
Greensboro, NC
1/31/2018
Customer did not leave a comment.

Todd & Beth
Greensboro, NC
1/24/2018
Customer did not leave a comment.

Sabrina
Greensboro, NC
1/20/2018
I placed my 1st order in store with sales rep. Sue 11/21/17 sofa, chair, mirror. She gave me a delivery date of 12/7/17. Prior to delivery date I called with questions about my purchase prices, which resulted in me asking to cancel mirror Sue Said she had shut down her computer for the day and she would call me back, next day. She was very rude and aggre w/me “Why do you want to cancel the mirror anyway???” She did not call back. I called the manager 48 hrs after I had spoken to Sue, I asked the manager about my order and the cancellation of mirror. He gave me the run around, said he was busy and that he would have Sue call me. I told him I did not want to speak w/Sue again b/c she was rude, and did not call me back as promised. He said he’d call me back. Long story short, i asked 4xs over 2 mths Before the mirror was canceled. Today-still no delivery of my sofa and chair. No apology from Sue or manager. Lynn got involved due to my 2nd order via internet & she has been a great help.

Bassett Response:  
We have reached out to the customer to resolve the customers concerns.

Linda
Greensboro, NC
1/18/2018
Curt was especially helpful from the meeting/greeting at the door of the store, to helping us understand the products, selecting styles, amount of softness or firmness, cloth and pillows, measuring the room in person and providing a drawing, and to checking in with us as to our satisfaction. We had a great experience with Bassett, Curt and our delivery personnel! Linda and Kay

Charles & Judy
Greensboro, NC
1/18/2018
Customer did not leave a comment.

Loretta
Greensboro, NC
1/18/2018
Customer did not leave a comment.

Stacey
Greensboro, NC
1/18/2018
Customer did not leave a comment.

Larry & Marcie
Greensboro, NC
1/4/2018
Everything, everyone that helped us while looking for a couch. Ashley was the best sales person we have ever meet. Just lovely, she has the best personality and she treates you as if you were family. She was was wonderful.

Kathy
Greensboro, NC
1/4/2018
You offered a beautiful quality product that compliments my home! The experience in the store was very pleasing, our sales associate was very helpful and knowledgeable and made sure we went home with exactly what we wanted. The delivery was excellent, the two young men were very careful with the furniture both bringing it into the house and setting it up. I am drawn to and love Bassett furniture and will buy again!

Brent
Greensboro, NC
1/3/2018
Everyone was very polite and professional. Easy to work with.

Richard & Becky
Greensboro, NC
12/29/2017
Overall very good shopping experience. Russell James, our salesperson, was very helpful and made us feel important but at the same time didn’t hover as we were shopping the store. The delivery was exceptional. The furniture was wrapped very well and the delivery people were very careful and courteous. Will definitely shop Bassett again.

Lorinda
Greensboro, NC
12/27/2017
The furniture delivery experience was excellent

Matthew
Greensboro, NC
12/1/2017
The design experience was a good one - Vickie picked out pieces that were a great fit for our room in terms of size as well as functionality. Unfortunately there have been several issues with the quality of items received (and the order processing itself) - from damage, to missing items, to fabrics that are not performing well with our pets. Bassett is aware of most of these issues and working to correct them, but it is taking a long time. We'd like to speak with someone about the fabric for our couch, which is getting pulled frequently by our cats' back nails.

Bassett Response:  
The customer was missing 2 toss pillows and those are now in the customer's home. The delivery damage has been repaired to the customer's satisfaction. A mirror was delivered by UPS broken and have a replacement arriving at the store this week. No manufacturer warranties fabric against damage caused by cat claws so this issue is beyond our control.

Peggy
Greensboro, NC
11/30/2017
Curt at Bassett is wonderful with helping you find the right fabrics and colors to match your décor and so was Darla with the delivery company. I requested that my new sofa be delivered wrapped and Darla made sure it was. The delivery notifications were spot on and the guys who brought it up were great. I’m sitting on it now and absolutely love it!! ❤️

Lisa
Greensboro, NC
11/29/2017
Customer did not leave a comment.

Linda
Greensboro, NC
11/28/2017
Please call me for details. 336-288-8516. As of 11/27/17 I am a VERY unhappy ex customer that is ready to contact the BBB, news media, WFMY Who Wants to Know, social media, etc.

Bassett Response:  
This customer has been satisfied per their request.

Kristi & Mark
Greensboro, NC
11/23/2017
Customer did not leave a comment.

Suzanne
Greensboro, NC
11/1/2017
Customer did not leave a comment.

Waynette & Saba
Greensboro, NC
11/1/2017
Customer did not leave a comment.

Nicholas
Greensboro, NC
10/26/2017
Sales associate, Ashley, was awesome! Helped us pick everything out and with no pressure. Will work with her in the future. Product is beautiful and appears well constructed.
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