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Bassett Home Furnishings
Greensboro
4501 Landover Drive
Greensboro,  NC  27407

(336) 323-0166

Store Hours
Mon-Sat 10-8
Sun 12-6

HGTV HOME™ Design Studio

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240
Customer Reviews
4.62 out of 5 stars
Bassett Home Furnishings
4501 Landover Drive
Greensboro
NC
27407
(336) 323-0166
4.62 240
    9/24/2015 • Carolyn & Stan

    From the showroom to delivery it was a pleasure. It did take longer than promised to deliver.

    4/25/2016 • Mike

    The manager and entire staff were so helpful. Sue Myers was extremely helpful with suggestions. We...

    12/16/2015 • Coral

    We yet again worked with Alison and yet again Alison helped us create a beautiful room for our home. I...

    7/20/2017 • Adrienne

    Customer did not leave a comment.

    5/10/2015 • Renate

    Customer did not leave a comment.

    8/10/2016 • Karen / Kim

    Walked through the various options for not just the table, but the various choices of chairs

    2/5/2015 • Ralph

    Customer did not leave a comment.

    4/7/2016 • Vicki

    Customer did not leave a comment.

    1/20/2017 • Sheri

    Allison was an awesome sales person. She paid attention to every detail & worked with us for several...

    6/11/2015 • Lora

    TV wall unit, coffee table, end table and king box spring

    2/25/2016 • Lydia

    a chip on a small table that was delivered was fixed today. Stephen Varga did an excellent job in...

    6/26/2015 • Teresa

    Customer did not leave a comment.

    7/27/2017 • Patti

    The sales guy was wonderful and the delivery guy was very personable

    7/30/2015 • Kathy

    Your delivery person was great

    3/2/2017 • Roland

    My experience from the moment of the sale through my requested delay in delivery was very professional...

    4/16/2015 • Linda

    We had a fabulous and easy experience at the store and the folks delivering our furniture rounded out...

    2/2/2017 • Laura

    Customer did not leave a comment.

    5/29/2016 • Rhonda

    Customer did not leave a comment.

    1/3/2015 • Jayand Karen

    Customer did not leave a comment.

    6/22/2017 • Renee & Chuck

    The sofa that we purchased looks great. It was a nice addition to our existing furniture.

    10/1/2015 • Willetta

    Sales Associate kept me updated with the status of the furniture completion.

    1/5/2017 • Tom & Dee

    Sue is a wonderful person to have

    4/9/2015 • Diana

    Customer service with Sue Myers was excellent. She called frequently to check in with me and offer her...

    2/20/2016 • Susan & Mark

    Customer did not leave a comment.

    6/19/2015 • Hank And Karen

    Customer did not leave a comment.

    7/13/2016 • Vicki

    My shopping experience was great from beginning to end. I look forward to doing business with you again.

    9/5/2015 • Mia

    Customer did not leave a comment.

    4/21/2016 • Chris

    Allison Hensley was extremely professional and knowledgeable. This is our second time making a major...

    9/9/2016 • Ron & Debbie

    Customer did not leave a comment.

    3/31/2016 • Vicki

    Customer did not leave a comment.

    4/1/2015 • Terry

    Customer did not leave a comment.

    3/23/2017 • Eddie

    Purchase and delivery was timely and seemless.

    4/13/2016 • Richard

    Customer did not leave a comment.

    2/18/2015 • William & Maria

    Our sales representatives at both the NC store and the Newport News stores were so helpful and friendly....

    2/1/2017 • Johnsie

    The only issue that I have with my last delivery was my single chair. The upholstery is not pulled...

    3/14/2015 • Judy & John

    The entire xperience was excellent!! Loved all of the people from beginning to end!

    5/20/2015 • Carole

    The sales associate/design consultant that came to my home was helpful in solidifying choices I pondered.

    5/25/2017 • Brooke

    Customer did not leave a comment.

    5/4/2017 • Rita

    Everything was great. Prices are a bit high but quality is good and I expect furniture to last a long...

    9/3/2016 • Susan

    The experience was Amazing !!! All the way through !:)

    9/15/2016 • Russell

    When we got home with the chairs we discovered that there is a problem with the clear coat on one of the...

    2/8/2016 • O K

    Customer did not leave a comment.

    4/14/2016 • Amanda

    Customer did not leave a comment.

    8/10/2017 • Beth

    Customer did not leave a comment.

    4/15/2015 • Claire

    The showroom is lovely, inviting. Suzanne Higgins was the salesperson who waiting on me and she couldn't...

    3/19/2015 • Jack

    Customer did not leave a comment.

    3/18/2016 • Ron & Juanita

    Customer did not leave a comment.

    1/14/2016 • Adam And Leslie

    Customer did not leave a comment.

    7/30/2015 • Kathy And Jim

    Great contact regarding delivery, arrived as predicted. We still have not received a credit card...

    9/10/2015 • William

    Keeping word on all said and delivery was good.

    7/27/2016 • Lydia

    Customer did not leave a comment.

    3/2/2017 • Myron

    Bassett has always provided excellent services. Allison, our sale representative was definitely a...

    2/4/2016 • Patricia

    Customer did not leave a comment.

    12/29/2016 • Debra

    Great customer service both on the phone and in person...plusI love my living room furniture

    5/23/2017 • Susan & Mike

    Customer did not leave a comment.

    1/20/2017 • Rick And

    Great experience all around - from the moment my wife and I walked in the front door - very helpful...

    1/29/2016 • Betsy

    Customer service was excellent, contact for delivery, overall experience was terrific.

    2/24/2017 • Arpad

    The sales person made several errors including quoting me a wrong price. I spent nearly $10 k and she...

    2/16/2017 • Jan

    I have been very pleased with Bassett, and love my new sofa. Curt Lanier was outstanding as our...

    1/17/2016 • Robert

    We have Bassett customers for over 47yrs. We have always had a great experience with both your products...

    9/9/2015 • Don & Anne

    Helped us find the right chair thank you

    1/14/2015 • Brenda

    Good service in store (Eric) & good delivery guys (Zenith).

    2/27/2015 • Dave & Melanie

    Excellent delivery people.

    5/6/2016 • Gisele

    Options and lead time

    5/12/2017 • Sylvia

    Curt and Russell at the Greensboro store were so nice to work with. My daughter, a designer, had worked...

    4/13/2017 • James

    Great experience from all aspects.Candy was a terrific salesperson and kept us well informed throughout...

    1/23/2015 • June & Chuck

    Everything - from service in the store to the final delivery, which was ahead of schedule! Friendly,...

    4/10/2015 • Wayne

    Overall, the product (partner's desk) is a solid piece and beautifully stained. There was a technical...

    8/17/2017 • Richard

    Such a pleasant experience - we enjoyed working with Curt Lanier - he was very helpful with our...

    1/5/2017 • Debra

    great customer service and I was able to communicate to the sales rep what I wanted over the phone and...

    1/20/2017 • Asim & Ashley

    Candy was very professional and great to work with. Her services were greatly appreciated.

    9/15/2016 • Kathy

    Customer did not leave a comment.

    4/25/2016 • Janet

    Sue Myers was fantastic. I will be back to complete the furnishing of my house.

    7/22/2015 • Dwight

    Kurt our sales person was really good and very knowledgeable of the Basset products and Interior design....

    6/8/2017 • Lee & Audra

    Customer did not leave a comment.

    1/14/2016 • Mark

    Customer did not leave a comment.

    2/13/2015 • Peggy

    Customer did not leave a comment.

    8/31/2015 • Ray & Susanna

    Delivery people were professional, friendly, and helpful. They came exactly when they said they would....

    5/19/2017 • Dawn Rene

    Customer did not leave a comment.

    3/12/2016 • Bob

    Customer did not leave a comment.

    5/11/2017 • James

    Very good Sales Associate( Candy Baker)& excellent follow up and communication during build period....

    9/29/2016 • Dianne

    First of all, we were very pleased with our design consultant, Russell James in Greensboro, NC. Our...

    3/12/2015 • Carol & Frank

    Lisa Sheehan was a super sales associate!

    12/29/2016 • Doug

    Customer did not leave a comment.

    9/1/2016 • Roland & Sirena

    Everything was professional, and we appreciate the quality of the furniture.

    2/25/2016 • Karlton

    My husband and I loved working with Curt Lanier. He was the best! He was attentive to our needs and...

    4/10/2015 • Joyce

    The sales person that helped me with my selections gave me her full attention to every detail and...

    2/4/2016 • Michael

    Salesman was great, however date commitments did not work and the order was delayed (not our fault,...

    7/13/2017 • Debra

    Russell kept me updated with latest sales and had fantastic suggestions

    8/10/2017 • Michelle

    Customer did not leave a comment.

    9/1/2016 • Lynn

    Delivery was on time and easy. I really like the options available for upholstered pieces.

    3/26/2015 • Pat And Ken

    Customer did not leave a comment.

    4/28/2017 • Judy

    Gave appropriate discount Thank you..

    4/20/2016 • Spencer

    Everything was done well!

    4/21/2017 • Jay

    Customer did not leave a comment.

    6/23/2016 • Amy

    Customer did not leave a comment.

    2/26/2015 • Amy

    My Salesman, Curt Lanier, was perfect for someone in my situation-had lost most of my furnishings in a...

    12/3/2015 • William

    Customer did not leave a comment.

    2/23/2015 • Jeffrey

    Lisa helped us out on the bedroom suite. Very professional!

    12/29/2016 • John And Wanda

    Designer came to my home and sketched the area needing a plan. I visited local studio to select...

    2/2/2017 • Jerry And Kathy

    Customer did not leave a comment.

    4/21/2016 • Toni

    Russell made my experience at Bassett smooth from beginning to the end!! Delivery guys were great!

    3/3/2016 • Liz And Alan

    Sue Myers / Greensboro, NC is unbelievably helpful and definitely knows her "stuff". She was...

    9/16/2016 • Cheryl

    Customer did not leave a comment.

    3/11/2016 • Mildred

    Customer did not leave a comment.

    1/24/2015 • Sylvia

    helpful and friendly sales staff and GREAT deliverly men

    1/27/2017 • Eric & Brenda

    Customer did not leave a comment.

    2/18/2016 • Cherie

    Customer did not leave a comment.

    9/9/2016 • Elizabeth

    Customer did not leave a comment.

    8/10/2017 • Steve & Anneita

    Great members of the team in the store. Delivery was also great and worked with my schedule. I do...

    6/18/2015 • Sally

    Our sales person was very helpful in helping us find the chair we were looking for. She allowed us to...

    3/10/2017 • Brenda

    Would have given sales higher but customer service dropped the ball on reporting my repair. Today a...

    8/26/2016 • Sandy

    Customer did not leave a comment.

    11/18/2016 • Sue

    First time that I had been in a Bassett store. All experiences from sales to delivery were great. Will...

    3/11/2016 • Cyndi

    The salespeople were very helpful and knowledgeable. Vickie had great design insights.

    8/16/2016 • Brian

    Customer did not leave a comment.

    4/13/2016 • Chris

    The SR was well informed of the items we purchased and helped us to make a decision. We were very...

    10/20/2016 • Preferred

    My sales experience was enjoyable- did not feel pressured-

    4/7/2016 • Ron And Ruth

    The delivery team was professional, courteous, and efficient. They were terrific. The store manager...

    11/19/2015 • Neftafi

    excellent sales experience, no push and always trying to help you. No hassle!!

    12/19/2016 • Geraldine

    Your white-glove treatment is truly royal treatment! AWESOME experience!

    2/9/2017 • Gary And Yvette

    Every phase went well. The order was actually delivered Friday of the 3rd week post order. That was...

    6/10/2016 • Andrew And Kim

    Customer did not leave a comment.

    2/8/2015 • Stephen

    Sales order and financing over the phone Excellant delivery, very professional Furniture looks great...

    4/7/2016 • Jennifer

    The delivery guys were fantastic! Very professional, above amazing. Could not have better things to say...

    8/13/2015 • Sheila

    I went to Bassett Furniture in Greensboro NC to find a (sofa & chair). My consultant (Allison **)...

    7/17/2015 • Davis

    We picked up the furniture in Conover NC Rodney Roberts was supper, along with all the employees there....

    6/16/2017 • Jay &Stephanie

    Customer did not leave a comment.

    5/11/2016 • Frank & Nancy

    The designers/sales persons in the stores were very helpful. Requested fabric samples were delivered...

    8/27/2015 • Megan

    Help with fabric selection. Follow up.

    7/6/2016 • Robert

    We loved working with Vickie

    3/5/2015 • Edward

    Sales associate was very knowledgeable and provided great information and assistance

    7/17/2015 • Barb

    Love the quick turnaround time on custom furniture. Styles are up to date and with plenty of...

    1/27/2017 • Sarah

    Customer did not leave a comment.

    10/18/2015 • Sue

    Customer did not leave a comment.

    11/3/2016 • Phyllis

    Your design consultant, Curt Lanier is patient and committed to helping the customer. Curt's customer...

    7/24/2015 • Wade

    Customer did not leave a comment.

    5/11/2016 • John & Lisa

    From beginning to end, our experience with Basset was flawless. Our sales representative was helpful and...

    1/14/2016 • Mila

    The entire experience was great! I love my furniture!!!

    2/11/2016 • Laura

    Customer did not leave a comment.

    5/26/2016 • Jeff

    Customer did not leave a comment.

    10/8/2015 • Ralph

    Customer did not leave a comment.

    2/18/2015 • Vinnie & Linda

    Was delivered promptly

    3/10/2016 • Sue

    Russell, the floor salesman, excellent service in every way. Delivery company , very accommodating and...

    2/9/2017 • Willard

    Customer did not leave a comment.

    3/11/2016 • David

    Customer did not leave a comment.

    4/15/2017 • Arpad

    Allison did a wonderful job helping me to get my dream carpet. She has followed up with me and...

    5/25/2016 • Sue

    We received the wrong king bed head board. The fabric and cording were wrong.

    1/7/2015 • Wayne &Mandy

    Customer did not leave a comment.

    6/11/2015 • Nancy

    Customer did not leave a comment.

    8/26/2016 • Fred & Tracie

    Customer did not leave a comment.

    6/15/2017 • Rene & Doug

    Vickie, your decorator in the Greensboro store is so knowledgeable and was the best experience ever. We...

    8/29/2015 • Russell

    Customer did not leave a comment.

    7/20/2017 • Samantha

    Bassett has went above and beyond from day 1 to make my experience exceptional. The staff were very...

    1/7/2016 • Ira And Jane

    My husband was in pain--facing a hip replacement within days. Our sales representative, Curt Lanier,...

    12/18/2015 • Carol

    Customer did not leave a comment.

    11/2/2016 • Rodney

    Customer did not leave a comment.

    7/27/2016 • Denise

    Customer did not leave a comment.

    9/10/2015 • Beth

    Personable delivery people

    10/14/2016 • Kelly

    Every part of the process went as stated, from shopping to financing to delivery. My only advice to...

    8/17/2017 • Sara

    Customer did not leave a comment.

    8/10/2017 • Patricia

    Customer did not leave a comment.

    2/11/2016 • Cundiff

    Credit application process was easy. Delivery was on time.

    5/15/2015 • Coral

    make you feel like you are the only customer, very attentive

    6/8/2017 • Bill & Judy

    Customer did not leave a comment.

    10/9/2015 • Courtney

    I loved the salesman I worked with. I was very decisive about what I wanted, and he simply helped me...

    2/24/2017 • Kay

    Sales lady was great. Delivery guys were efficient and very helpful. No bad experiences. My entire...

    5/4/2017 • Janet

    Customer did not leave a comment.

    2/26/2015 • Kim

    knowledgeable, very very patient, most helpful with suggestions

    5/30/2017 • Elizabeth

    Customer did not leave a comment.

    1/15/2016 • Lee And Stacey

    We are thrilled with the product and Curt was so knowledgeable and helpful, we will definitely recommend...

    10/8/2015 • Marshall

    Sue Myers was a wonderful salesperson to work with. She made suggestions, listened to what we wanted,...

    10/1/2015 • Dyanne

    The in store service with Vickie was excellent. Very impressed also with the two men that delivered...

    2/21/2015 • Terry

    Customer did not leave a comment.

    8/10/2016 • Judy

    Custom pieces arrive quickly! Very good quality and great price point.

    1/7/2015 • Antionette

    The salesperson worked with me to make sure that I have a product (chair) that is comfortable and...

    12/30/2014 • Michael

    Communication about the estimated delivery date was excellent and is above your competitors (which...

    10/19/2016 • Amanda

    Customer did not leave a comment.

    3/26/2015 • Darrell & Lisa

    The online order process was flawless, I received a confirmation of my order quickly. The delivery...

    8/27/2015 • Linda And Ron

    the product is made extremely well. very solid and just beautiful. The sales person was very new,...

    8/14/2015 • Mensah

    You delivered on schedule

    1/23/2016 • Elizabeth M

    In the Greensboto store, Vickie helped me choose my fabric and design the sofa. She was so talented and...

    9/9/2016 • Sean & Dechen

    for listening to your customers needs and guiding us to the right direction. i was also very impressed...

    6/9/2017 • Dana & Carlos

    Sales associate, Ashley, was great! Delivery great. Custom sectional sofa beautiful and good quality....

    6/18/2015 • Cheryl & Jim

    Vicki was professional, courteous and very helpful by coming out to our home to help us decide what to...

    6/8/2017 • Loretta

    Making of chair was finished , Earlier than promised which was a real bonus. Delivery was a breeze--the...

    12/1/2016 • Tom And Wendy

    I loved working with my Bassett designer in the HGTV studio. He was knowledgeable and had great...

    10/26/2015 • Kenny

    Customer did not leave a comment.

    6/16/2016 • Amy

    Customer did not leave a comment.

    4/29/2015 • Wes & Anne

    Allison with the sales staff. Home delivery team.

    12/30/2014 • Sandra

    My salesperson, Eric, was very helpful. He understood my needs and my lack of time while I visited the...

    4/8/2017 • Crystal

    Curt was amazing! He was not pushy, very knowledgeable and a true pleasure to work with. My husband and...

    1/7/2016 • Franklin

    you did not over sell, delivery was problematic at first but it got worked out. The delivery itself was...

    11/5/2015 • Kathy

    Sales,person great. Delivery people were best we ever had. You should be very proud of all involved.

    10/6/2016 • Jan

    Your staff from the sales floor to the delivery van are just super. A total joy to work with....so...

    2/21/2016 • Scott

    Customer did not leave a comment.

Read All Reviews for this Store
240 Customer Reviews
4.62 out of 5 stars



51-100 OF 240 CUSTOMER REVIEWS
sorted by date

Eric & Brenda
Greensboro, NC
1/27/2017
Customer did not leave a comment.

Patrick
Greensboro, NC
1/27/2017
I was upset by the way the Financing Group handled my purchase. I was told I could finance less than half of my bill. Instead about two days before delivery, I received a telephone call with the statement "How are you going to pay the remainder of the purchase price?" I had not heard from Wells Fargo at that point. And, didn't heard from them until two days after the delivery. PK

Bassett Response:  
This customer applied online for the financing. We were unable to access any of his account information as he did not apply in the showroom.

Sarah
Greensboro, NC
1/27/2017
Customer did not leave a comment.

Sheri
Greensboro, NC
1/20/2017
Allison was an awesome sales person. She paid attention to every detail & worked with us for several hours. The delivery process was great as well. Everything was put in place & set up exactly how we wanted it.

Asim & Ashley
Greensboro, NC
1/20/2017
Candy was very professional and great to work with. Her services were greatly appreciated.

Rick And
Greensboro, NC
1/20/2017
Great experience all around - from the moment my wife and I walked in the front door - very helpful sales associate who made it easy for us to buy - the delivery service was excellent.......the placement of the sofa was not easy and the two guys managed professionally to do the job.........we will be back!

Debra
Greensboro, NC
1/5/2017
great customer service and I was able to communicate to the sales rep what I wanted over the phone and all was provided to me.

Tom & Dee
Greensboro, NC
1/5/2017
Sue is a wonderful person to have

Lon
Greensboro, NC
12/30/2016
Sofa & recliners were great. Carpet 8x10 smelled the entire house with mildew/mold. Had to roll up and place in garage. Waiting for replacement..... Delivery drivers aware of the horrible odors from this $1400.00 carpet. Hope the replacement comes from different warehouse. Lon Atkins

Bassett Response:  
We addressed the customers concerns with her rug. The customer has happy with the outcome.

John And Wanda
Greensboro, NC
12/29/2016
Designer came to my home and sketched the area needing a plan. I visited local studio to select upholstery and furniture styles and 2 area rugs. Three weeks later sofa, 2 recliners, and rugs were delivered and placed by the delivery men. The designer called same day and scheduled appointment to visit again. We selected paint colors for area. I returned to Bassett to select & order 2 more area rugs, coordinated with first 2. Promised in 3 weeks, they arrived in 1, and the designer personally delivered them so he could see everything with paint and draperies. We could not have designed and completed our beautiful great room without Bassett's products, expertise, and personalized care.

Doug
Greensboro, NC
12/29/2016
Customer did not leave a comment.

Debra
Greensboro, NC
12/29/2016
Great customer service both on the phone and in person...plusI love my living room furniture

Geraldine
Greensboro, NC
12/19/2016
Your white-glove treatment is truly royal treatment! AWESOME experience!

Kristina
Greensboro, NC
12/9/2016
Customer did not leave a comment.

Tom And Wendy
Greensboro, NC
12/1/2016
I loved working with my Bassett designer in the HGTV studio. He was knowledgeable and had great suggestions, but he also listened to me and was responsive to my ideas and questions. A great experience!

Patti
Greensboro, NC
12/1/2016
I picked up my table in the store, the delivery person was in a big rush to get it into the vehicle so I did not get a chance to examine it before leaving the store. When I got it home there are two scratched places that look like they were filled in with color so that they were not obvious, there are two other spots where the finish is rubbed off. I immediately contacted the store, sent them pictures by email and then when I did not here back, called the sales associate who then I texted the pictures to who assured me they would be given to the person who determines what happens and I have still not heard anything back. I live 1.5 hours away from the store but I plan to stop by there tomorrow and inquire as to what they are going to do. This is not my first purchase from Bassett but it may be the last.

Bassett Response:  
We have addressed the customers concerns.

Sue
Greensboro, NC
11/18/2016
First time that I had been in a Bassett store. All experiences from sales to delivery were great. Will consider if future needs arise.

Phyllis
Greensboro, NC
11/3/2016
Your design consultant, Curt Lanier is patient and committed to helping the customer. Curt's customer service and product knowledge are rare it today's world. Yes will return to Bassett for additional purchases.

Rodney
Greensboro, NC
11/2/2016
Customer did not leave a comment.

Shannon
Greensboro, NC
10/20/2016
Sales Staff and design services are good. I was disappointed about my custom ottoman having a scratch in it, a wood chip in my table leaf, and some dings in end table top surface

Preferred
Greensboro, NC
10/20/2016
My sales experience was enjoyable- did not feel pressured-

Amanda
Greensboro, NC
10/19/2016
Customer did not leave a comment.

Kelly
Greensboro, NC
10/14/2016
Every part of the process went as stated, from shopping to financing to delivery. My only advice to sales is not to talk a customer out of their preferences in favor of your own. If a customer comes in wanting white furniture, do NOT convince them they'd rather have the antique white instead because that is your preference or because that is what's "in style." It's their home, not yours. I regret allowing the sales lady to convince me otherwise. The delivery men were exceptional. I hope they are compensated fairly and appropriately for the level of professionalism they provide. They are the final, most lasting impression a customer experiences, and the delivery process is what most customers remember most and share with friends and family. Well done, Bassett.

Jan
Greensboro, NC
10/6/2016
Your staff from the sales floor to the delivery van are just super. A total joy to work with....so helpful in all aspects from the minute you walk in the door to the minute your purchase is sitting in your room. Love This Place!!!!

Dianne
Greensboro, NC
9/29/2016
First of all, we were very pleased with our design consultant, Russell James in Greensboro, NC. Our furniture was delivered before the expected time and it was exactly what we wanted. Looks great!!!!! The delivery men were very professional and were right on time. We will be using Bassett again. Dianne and Britton Roberts

Linda
Greensboro, NC
9/19/2016
The design of the chairs is perfect. The finish on the chairs does not match the sample of the finish I picked in the showroom. Also the finish on the chairs is not consistent. Some chairs are dark, some are light, and some are light on some parts and dark on other parts. I would never have purchased these chairs if these particular chairs had been displayed in your showroom. Customer service has yet to resolve my issue.

Bassett Response:  
We are working with customer to resolve their concerns.

Cheryl
Greensboro, NC
9/16/2016
Customer did not leave a comment.

Russell
Greensboro, NC
9/15/2016
When we got home with the chairs we discovered that there is a problem with the clear coat on one of the chairs.

Kathy
Greensboro, NC
9/15/2016
Customer did not leave a comment.

Katherine
Greensboro, NC
9/11/2016
The delivery men were very cordial and efficient but the delivery scheduler needs new training. Furniture arrived almost 2 hrs beyond the window of delivery. When I called to check if I might have misinformation the rep on the phone was dismissive & not helpful. I am not accustomed to paying $ for this kind of service.

Bassett Response:  
Our company cares about the customer experience. We have offered several resolutions for the customer.

Ron & Debbie
Greensboro, NC
9/9/2016
Customer did not leave a comment.

Sean & Dechen
Greensboro, NC
9/9/2016
for listening to your customers needs and guiding us to the right direction. i was also very impressed with your staff's(Russell) kind gesture and patience. He surpassed most designers i have met with his personal touch to his hand written card. Definitely made me go back to Bassett

Elizabeth
Greensboro, NC
9/9/2016
Customer did not leave a comment.

Susan
Greensboro, NC
9/3/2016
The experience was Amazing !!! All the way through !:)

Roland & Sirena
Greensboro, NC
9/1/2016
Everything was professional, and we appreciate the quality of the furniture.

Lynn
Greensboro, NC
9/1/2016
Delivery was on time and easy. I really like the options available for upholstered pieces.

Sandy
Greensboro, NC
8/26/2016
Customer did not leave a comment.

Fred & Tracie
Greensboro, NC
8/26/2016
Customer did not leave a comment.

Brian
Greensboro, NC
8/16/2016
Customer did not leave a comment.

Karen / Kim
Greensboro, NC
8/10/2016
Walked through the various options for not just the table, but the various choices of chairs

Judy
Greensboro, NC
8/10/2016
Custom pieces arrive quickly! Very good quality and great price point.

Lydia
Greensboro, NC
7/27/2016
Customer did not leave a comment.

Denise
Greensboro, NC
7/27/2016
Customer did not leave a comment.

Vicki
Greensboro, NC
7/13/2016
My shopping experience was great from beginning to end. I look forward to doing business with you again.

Karen
Greensboro, NC
7/7/2016
Customer did not leave a comment.

Robert
Greensboro, NC
7/6/2016
We loved working with Vickie

Amy
Greensboro, NC
6/23/2016
Customer did not leave a comment.

Amy
Greensboro, NC
6/16/2016
Customer did not leave a comment.

Andrew And Kim
Greensboro, NC
6/10/2016
Customer did not leave a comment.

William
Greensboro, NC
6/2/2016
Customer did not leave a comment.
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