pleasant, knowledgeable staff, efficient service and fulfilled promised delivery time. Delivery guys...

Customer did not leave a comment.

I love the quality of Bassett furniture, as well as the ability to customize a lot of the furniture. The...

We are thrilled with the product and Curt was so knowledgeable and helpful, we will definitely recommend...

Customer service, assisting in planning and designing, and most importantly making the process fun.....

The furniture is beautiful, however there were nails sticking out of the back of my chair I had to take...

Provided friendly, knowledgeable delivery professionals!

Your staff did an awesome job of explaining, and answering all of the questions we had about the leather...

Sales people don't bother you & are helpful.

Beautiful timeless furniture at a great value. Very happy with my selections.

My experience from the minute I enter the store was excellent. The sales person was kind and listened to...

Sales staff was very knowledgeable and friendly. Followed up with me at home and ensured I had a great...

Assistance with selection of body fabric and customization of sofa and loveseat were excellent as were...

My shopping experience was great from beginning to end. I look forward to doing business with you again.

Great service, excellent quality, helpful and friendly.

Recliner concept outstanding. Tayloring below average. Should have never left the factory....

Exceptional product knowledge, no-pressure assistance, very responsive and helpful.

Our sales person (Janice Faust) is extremely knowledgeable, patient and pleasant. We have used her to...

Salesperson was excellent, knew product. Delivery staff were on time, took care to not damage product...

Kathy, who sold us the couch was fantastic. and up until the delivery I would have recommended you hands...

Customer did not leave a comment.

My Bassett account and order were put in my First and Middle name NOT my First and Last name. This...

Happy with furniture but realized the day we received our leather recliner it was broken. The lever was...

Service at the store was very good. When there was an issue with the couch, no nail heads as desired,...

Our salesperson was amazing and on point. He went above and beyond across the board. We requested...

I love the quality of the furniture and the ability to customize a lot of it. We purchased a custom...

Gail was great. She was patient- we never felt rushed. Despite the small size of our order, she took the...

This sales lady was great. She wasn't pushy, was very helpful and patient with us.

Online order delivery people were great

I didn't receive my delivery schedule call the day prior, so I called the morning of delivery as I had...