Customer Service
Contact Us
Please check our FAQs before sending us an email. We may have already answered your questions and you can get the answer now! For further information regarding our product you may contact us at the following:
Online Form
CLICK HERE to use our online form for product questions. Be sure to include the product Model number and Manufacturing date (found on the label on crib’s headboard).
Mailing Address
Bassett Furniture Industries, Inc.
P.O. Box 626
Bassett, VA 24055
Phone
1-833-498-6383 option 3
Product Registration
Bassett strongly recommends registering your products. This registration is a federal requirement for all Durable Nursery Products, including Full Size Cribs, Toddler Bed Conversion Kits, and Changing Tables in the unlikely event that a voluntary recall or product modification is required.
CLICK HERE to register the Bassett nursery products listed above.
Warranty
To view our warranty, please click here.
Recall Notices
To view all recall notices, click here.